LODGE GUEST SERVICE AGENT

GTRC; Peshawbestown (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

Grand Traverse Resort & Casinos at Leelanau Sands Lodge in Peshawbestown, MI, is seeking a Lodge Guest Service Agent to assist guests with check-in and check-out and to handle guest concerns while delivering continuous customer service.

The role requires at least 18 years old, a high school diploma or GED, and prior front desk or reservations experience; customer service experience is preferred. Pre-register and manage key packs while monitoring room inventory.

Qualifications

• Must be at least 18 years of age with a high school diploma, a GED or equivalent experience.
• Prior front desk or reservations experience is preferred.
• Prior customer service experience is required.

Responsibilities

• Administer guest check-in and check-out making sure all procedures are followed
• Review all arrivals
• Pre-register and produce key packs
• Monitor guest count and room inventory

Education

High school diploma / GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

LODGE GUEST SERVICE AGENT

Full Time Regular Service Worker LEELANAU SANDS LODGE, Peshawbestown, MI, US 1 Attachments

2 days ago Requisition ID: 1996

Salary Range: $16.00 To $16.00 Hourly

JOIN A WINNING TEAM!

Are you looking for an exciting and fulfilling career opportunity? Join us at Grand Traverse Resort & Casinos and start a career that will provide you with rewarding opportunities and unforgettable experiences. Our mission is to provide economic stability for the Grand Traverse Band of Ottawa & Chippewa Indians, by emphasizing on our core values of Fun, Integrity, Communication, and Teamwork.

JOB SUMMARY

We are seeking a competent individual to be part of our Lodge team. Responsible for assisting guests with check in and check out, handles guest concerns and provides continuous customer service.

RESPONSIBILITIES

• Administer guest check-in and check-out making sure all procedures are followed
• Review all arrivals
• Pre-register and produce key packs
• Monitor guest count and room inventory

QUALIFICATIONS

Must be at least 18 years of age with a high school diploma, a GED or equivalent experience. Prior front desk or reservations experience is preferred. Prior customer service experience is required.

We look forward to having you join our team and being a part of our mission.