Lodge Guest Room Attendant (Full Time)

featherfallscasino; Oroville (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid Time Off

401K with match

Job summary

Feather Falls Casino in California is seeking a Guest Room Attendant to clean and stock guest rooms, ensuring top-notch cleanliness and guest comfort. The role supports the Lodge Housekeeping team with timely room turnovers and attentive service.

We offer comprehensive benefits, including medical, dental, vision, life insurance, paid time off, and a 401K with match, along with opportunities to grow within the casino’s award-winning hospitality program.

Qualifications

• Prior housekeeping experience is a plus.
• Must follow written and oral instructions.
• Ability to work independently and handle routine tasks.

Responsibilities

• Attend pre-shift meetings for daily room assignments.
• Stock housekeeping carts with cleaning supplies, fresh linen, and amenities.
• Clean, vacuum, dust, make beds, restock guest rooms and linen.
• Remove soiled linen, trash, and report any issues.
• Ensure equipment and room amenities are in working order; report malfunctions.
• Respond to guest requests and issues to ensure guest satisfaction.
• Report missing items, damages, or safety concerns.
• Follow company policies and maintain professional appearance.
• Assist in laundry.

Skills

Attention to detail

Follow instructions

Repetitive work

Independent

Customer service

Safety awareness

Organization

Communication

Flexibility

Shift weekend

Education

Prior housekeeping experience

Job description

Job Title: Guest Room Attendant (Full Time)

Department: Lodge Housekeeping

Reports to: Housekeeping Manager/Supervisor

Salary: $17.00 per hour to start

Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance

GenerousPaid Time Off plan -401K withMatch

Feather Falls Casino is seeking motivated individuals to join the #1 place to work in our area. Come be part of our award winning Lodge. Experience the premier place to work in all of Northern California.

We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s BestTeam. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family.

We are California’s Best Bet!

Position Purpose:

Clean guest rooms and stock with appropriate amenities, linen and terry in the prescribed manner while following safety and security procedures. Provide friendly and helpful service to hotel guests.

Essential Functions of the position:

• Attending Pre-shift meetings to learn daily room assignments and the day’s tasks.
• Stocking Housekeeping Carts with cleaning supplies, fresh linen and terry, and amenities.
• Cleaning, vacuuming, dusting, making beds, sterilizing and restocking guest rooms.
• Removing all soiled linen, terry, and trash from guest rooms.
• Ensuring everything is in working order, and reporting when something is broken or malfunctioning.
• Responding to guest requests and reporting guest issues in a hospitable manner to ensure guest satisfaction.
• Report missing articles, damage or mechanical problems, and turning in articles left in rooms.
• Adhere to company policies and procedures.
• Maintain a professional appearance at all times.
• Very friendly and guest service orientated.
• Assist in laundry

Supervisory Responsibilities (if it applies)

Qualifications

To perform this job successfully, an individual must be able to perform…

Education and/or Experience

Knowledge, Skill and Experience:

Prior housekeeping experience a plus

• Attention to detail
• Must be able to follow written and oral instruction
• Being comfortable with routine repetitive work
• Must be able to work independently
• Deal with complaints tactfully, calmly, and politely
• Follow safety precautions
• Strong organizational skills
• Strong verbal and intrapersonal communication skills
• Flexible mindset
• Able to work varied shifts and weekends

Language Skills (only if it applies)

Mathematical Skills

Ability to add subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percentage.

Reasoning Ability

Certificates. License, Registrations

Class B Gaming License (As provided for a nominal feewith a clean background check)

Working Conditions:

Smoking environment, Noise, chemicals, fumes, allergens, mildew, and handling of biohazardous material.

Physical Requirements:

Walking, stooping, standing, bending, reaching overhead, lifting, kneeling, climbing stairs.

PM20

Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.