Lodge Guest Room Attendant (Full Time)

Feather Falls Casino; Oroville (CA); On-site; USD 35,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

401K with matching

Job summary

Feather Falls Casino is hiring a Guest Room Attendant to join the Lodge Housekeeping team in Oroville, CA. This full-time position starts at $17.00 per hour and includes medical, dental, vision, and life insurance, plus a generous PTO plan and 401K with match.

Responsibilities include cleaning guest rooms, stocking amenities, and maintaining a tidy and safe environment for guests. The role requires attention to detail, a guest-service mindset, and the ability to work varied shifts, including

Qualifications

• Prior housekeeping experience is a plus.
• Ability to maintain cleanliness standards and operate housekeeping equipment.
• Strong communication and guest service mindset.
• Willingness to follow safety procedures and policies.

Responsibilities

• Clean guest rooms and stock amenities, linen, and towels.
• Maintain housekeeping carts with supplies and fresh linens.
• Vacuum, dust, make beds, and restock rooms as required.
• Respond to guest requests and report issues promptly.
• Follow safety precautions and company policies.
• Assist with laundry when needed.

Skills

Attention to detail

Follow instructions

Independent worker

Customer service

Communication skills

Safety awareness

Organizational skills

Flexibility

Shift & weekend availability

Job description

Job Title: Guest Room Attendant (Full Time)

Department: Lodge Housekeeping

Reports to: Housekeeping Manager/Supervisor

Salary: $17.00 per hour to start

Full Time Team Member eligible for Medical, Dental, Vision, & Life insurance

GenerousPaid Time Off plan -401K withMatch

Feather Falls Casino is seeking motivated individualsto join the #1 place to work in our area. Come be part of our award winning Lodge. Experience the premier place to work in all of Northern California.

We encourage growth and learning. With your talent and our training and commitment, you will have great success as part of our team and family. If you are looking for an exceptional working experience, with a vision, commitment and empowerment, you are invited to become a part of California’s BestTeam. We offer the Best Wages, Benefits and Experience to our Feather Falls Casino and Lodge family.

We are California’s Best Bet!

Position Purpose: Clean guest rooms and stock with appropriate amenities, linen and terry in the prescribed manner while following safety and security procedures. Provide friendly and helpful service to hotel guests.

Essential Functions of the position:

• Attending Pre-shift meetings to learn daily room assignments and the day’s tasks.


• Stocking Housekeeping Carts with cleaning supplies, fresh linen and terry, and amenities.


• Cleaning, vacuuming, dusting, making beds, sterilizing and restocking guest rooms.


• Removing all soiled linen, terry, and trash from guest rooms.


• Ensuring everything is in working order, and reporting when something is broken or malfunctioning.


• Responding to guest requests and reporting guest issues in a hospitable manner to ensure guest satisfaction.


• Report missing articles, damage or mechanical problems, and turning in articles left in rooms.


• Adhere to company policies and procedures.


• Maintain a professional appearance at all times.


• Very friendly and guest service orientated.


• Assist in laundry

Supervisory Responsibilities (if it applies)

Qualifications

To perform this job successfully, an individual must be able to perform…

Education and/or Experience

Knowledge, Skill and Experience: Prior housekeeping experience a plus

• Attention to detail


• Must be able to follow written and oral instruction


• Being comfortable with routine repetitive work


• Must be able to work independently


• Deal with complaints tactfully, calmly, and politely


• Follow safety precautions


• Strong organizational skills


• Strong verbal and intrapersonal communication skills


• Flexible mindset


• Able to work varied shifts and weekends

Language Skills (only if it applies)

Mathematical Skills

Ability to add subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percentage.

Reasoning Ability

Certificates. License, Registrations

Class B Gaming License (As provided for a nominal feewith a clean background check)

Working Conditions:

Smoking environment, Noise, chemicals, fumes, allergens, mildew, and handling of biohazardous material.

Physical Requirements:

Walking, stooping, standing, bending, reaching overhead, lifting, kneeling, climbing stairs.

PM20

Candidates for all positions must be at least 21 years of age and be able to pass a background check and drug screen. Applicants must have a California I.D., a Social Security Card, and a Birth Certificate.