Locksmith Technician

FlyLock Security Solutions - Seattle; Seattle (WA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

401(k) matching

Health insurance

Paid time off

Job summary

A local security solutions company in Seattle is seeking a skilled Locksmith Technician to join their team. The ideal candidate will have at least 2 years of hands-on experience in locksmithing and access control. Responsibilities include performing emergency work orders, maintaining hardware, and ensuring high levels of customer service. Strong organizational and communication skills are essential, along with the ability to work effectively both independently and as part of a team. Competitive wages and benefits offered.

Qualifications

• Minimum of 2 years experience in locksmithing and access control.
• Ability to understand and communicate effectively in English.
• Able to work safely and effectively on ladders.

Responsibilities

• Perform emergency work orders for commercial clients.
• Maintain and repair commercial and residential hardware.
• Create and maintain master key systems.

Skills

Technical hands-on field experience

Good verbal and communication skills

Organizational skills

Relationship-building skills

Ability to work as part of a team

Job description

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• 401(k) matching
• Company car
• Competitive salary
• Dental insurance
• Free uniforms
• Health insurance
• Paid time off
• Vision insurance

Job Title and Reporting

Job Title: Locksmith Technician Reports To: General Manager or Franchise Owner

Key Areas of Responsibility

The Lead Locksmith Technician position is an integral part of FlyLock Security Solutions Seattle and is key to the growth of the company. All Locksmiths must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Locksmith position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

• Ability to perform emergency work orders, for commercial clients only.
• Ability to install, repair, and maintain Commercial and Residential hardware.
• Ability to install, repair, and maintain Access Control Hardware.
• Ability to install and modify hardware for locks.
• Ability to create and maintain master key systems.
• Residential & Commercial Lock re-keying/ Perform Pining of locks.
• Ability to troubleshoot with a variety of variables in situations.
• Ability to clean, maintain, adjust, calibrate & service equipment used.
• Ability to read operating and maintenance instructions, and procedure manuals.
• Ability to write simple correspondence.
• Ability to effectively communicate and make recommendations to commercial clients.

Operations Support

Receive verbal instructions from Management or Clients/Customers.

Perform small projects as directed by Management.

Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills

Minimum of 2 years experience in technical hands-on field experience in locksmithing, access control, door hardware, and other skilled trades.

• Good relationship-building skills with a diverse population including all customers’ partners, technicians, and all other company employees.
• Good verbal and communication skills.
• Ability to manage multiple functions at the same time.
• Good organizational skills.
• Able to work with minimal supervision.
• Capable of working effectively as part of a team.
• Able to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely & accurate customer service.
• Communicates effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.

Physical Requirements

Must be able to fluently understand, speak, and write English.

• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.