Locksmith Technician

FlyLock Security Solutions - New Orleans; Metairie (LA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Health insurance

Dental insurance

Paid time off

Vision insurance

Job summary

FlyLock Security Solutions - New Orleans is looking for a Locksmith Technician who will play a vital role in installing, repairing, and maintaining locks for both commercial and residential clients. The ideal candidate should have at least 2 years of locksmithing experience, excellent customer service skills, and the ability to work independently. The position offers competitive wages, benefits including health and dental insurance, and opportunities for career advancement in a growing industry.

Qualifications

• Minimum of 2 years experience in locksmithing or technical trade.
• Ability to work with minimal supervision and respond to customer inquiries.
• Able to work safely on ladders and withstand external weather conditions.

Responsibilities

• Install, repair, and maintain locks and hardware.
• Provide timely and accurate customer service.
• Complete and submit paperwork accurately and on time.

Skills

Locksmithing knowledge

Relationship-building skills

Verbal communication skills

Organizational skills

Job description

Job Title

Locksmith Technician

Reports To: General Manager or Franchise Owner

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Key Areas of Responsibility

The Locksmith Technician position is an integral part of our business. All Locksmiths must have the ability to work well in a high-paced working environment and work well as part of the team. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

• Install, repair, and maintain commercial and residential hardware.
• Safe and Card Access experience is a Huge Plus.
• Install, repair, and maintain Access Control Hardware.
• Modify hardware for locks.
• Create and maintain master key systems.
• Residential & Commercial Lock re-keying/Perform Pining of locks.
• Interpret a variety of instructions in written, diagram, or schedule form.
• Troubleshoot with a variety of variables in situations.
• Clean, maintain, adjust, calibrate & service equipment used.
• Read operating and maintenance instructions, and procedure manuals.
• Write simple correspondence.
• Effectively present information to customers & commercial clients.
• Add, subtract, multiply, and divide in all units of measure.
• Cut keys by code.

Operations Support

• Receive verbal instructions from Management or Clients/Customers.
• Perform projects as directed by Management.
• Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills

• Minimum of 2 years experience in technical hands‑on field experience in locksmithing, access control, door hardware, and other skilled trades.
• Good relationship‑building skills with a diverse population including all customers’ partners, technicians, and other company employees.
• Good verbal and communication skills.
• Good organizational skills.
• Able to work with minimal supervision.
• Able to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely & accurate customer service.
• Communicates effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Ability to withstand external weather conditions year‑round.