Locksmith Technician

The Flying Locksmiths Jacksonville/Tallahassee; Baton Rouge (LA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a skilled Locksmith Technician to join their dynamic team. In this vital role, you will install, repair, and maintain both commercial and residential hardware, ensuring top-notch service for clients. Your expertise in locksmithing and access control will be essential in navigating a fast-paced environment while delivering exceptional customer experiences. This position offers opportunities for career advancement in a growing industry, where your contributions will directly impact client satisfaction and operational success. If you are passionate about security solutions and enjoy working collaboratively, this is the perfect opportunity for you.

Benefits

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Dental insurance

Health insurance

Paid time off

Qualifications

• Minimum 2 years of hands-on locksmithing experience required.
• Strong customer service and communication skills needed.

Responsibilities

• Install, repair, and maintain commercial and residential hardware.
• Troubleshoot and provide timely customer service.

Skills

Locksmithing knowledge

Customer service skills

Communication skills

Troubleshooting skills

Organizational skills

Tools

Lock installation tools

Access control hardware

Job description

Benefits:

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Job Title: Locksmith Technician
Reports To: General Manager or Franchise Owner

Key Areas of Responsibility:

The Locksmith Technician position is an integral part of our business. All Locksmiths must have the ability to work well in a high-paced working environment and work well as part of the team. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

The responsibilities of a FlyLock Security Solutions Locksmith consist of the following:

• Ability to install, repair, and maintain Commercial and Residential hardware.
• Safe and Card Access experience is a Huge Plus
• Ability to install, repair, and maintain Access Control Hardware
• Ability to modify hardware for locks.
• Ability to create and maintain master key systems.
• Residential & Commercial Lock re-keying/ Perform Pining of locks.
• Ability to interpret a variety of instructions in written, diagram, or schedule form.
• Ability to troubleshoot with a variety of variables in situations.
• Ability to clean, maintain, adjust, calibrate & service equipment used.
• Ability to read operating and maintenance instructions, and procedure manuals.
• Ability to write simple correspondence.
• Ability to effectively present information to customers & commercial clients.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to cut keys by code.

Operations Support:

• Receive verbal instructions from Management or Clients/Customers.
• Perform projects as directed by Management.
• Complete and submit paperwork accurately and on time.

Qualifications, Knowledge, and Skills:

• Minimum of 2 years experience in technical hands-on field experience in locksmithing, access control, door hardware, and other skilled trades.
• Good relationship-building skills with a diverse population including all customers’ partners, technicians, and all other company employees.
• Good verbal and communication skills.
• Good organizational skills.
• Able to work with minimal supervision.
• Able to work safely on ladders.
• Ability to drive in compliance with company vehicle policy.
• Provide a high level of timely & accurate customer service.
• Communicates effectively with the client to determine what services are needed.
• Respond to general inquiries from customers/clients.

Physical Requirements:

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.