Locksmith I: Campus Security & Access Specialist

NC State University; Raleigh (NC); On-site; USD 36,000 - 40,000; Full time

Job summary

NC State University is seeking a Locksmith I to join the Facilities Division. You will install, repair, and maintain a wide range of security hardware on campus, work with experienced locksmiths, and support daily operations of a large university facility.

The role involves learning key machines and lock systems, performing preventive maintenance, and coordinating with campus staff. A high school diploma or equivalent is required; valid NC Driver's license and apprentice licenses within six

Qualifications

• High school diploma or equivalency required.
• Some experience with door hardware and installation is preferred but not required.
• Ability to learn and safely operate locksmith tools and equipment.

Responsibilities

• Install, repair, and maintain mechanical security hardware, including door locks, desk and file cabinet locks, door closers, mortise locks, exit devices, and other door hardware.
• Cut keys by duplication and code while assisting with key blank identification and core keying.
• Change lock combinations and service small‑format interchangeable cores.
• Perform preventative maintenance on locking systems to ensure long‑term reliability and proper function.
• Assist senior locksmiths with lock installations, repairs, and master key system work across campus.
• Learn and operate locksmithing equipment, including key machines, code machines, and keypunches.
• Troubleshoot mechanical locking hardware issues and assist in diagnosing system failures.
• Conduct initial situational assessments to identify the cause of malfunctioning locks or door hardware.
• Track work orders, document service requests, and provide status updates using the AiM work order system.
• Coordinate with faculty, staff, vendors, and shop personnel to complete assigned work orders and projects.
• Assist with ordering materials and coordinating supplies needed for installations and repairs.
• Complete assigned work within established timelines to support project schedules and budget expectations.
• Maintain the locksmith shop by assisting with organization, cleaning, and proper tool care.
• Support emergency response efforts and perform critical role duties when needed to maintain facility security.
• Verify work accuracy and ensure installations meet safety standards, building codes, and university requirements.
• Participate in ongoing training and demonstrate a willingness to learn emerging security technologies.
• Assist with project closeouts and coordinate follow‑up communication with customers after work completion.
• Communicate effectively with supervisors, coworkers, and the general public, and follow verbal and written instructions related to work assignments and operational needs.
• Perform lifting duties up to 30 pounds frequently and 60 pounds occasionally, with or without reasonable accommodations.

Skills

Troubleshooting

Documentation

Mechanical background

Door hardware knowledge

Locksmith tools operation

Education

High school diploma or equivalent

Tools

Key machines

Code machines

Keypunches

Job description

NC State University is seeking a Locksmith I to join the Facilities Division. You will install, repair, and maintain a wide range of security hardware on campus, work with experienced locksmiths, and support daily operations of a large university facility.

The role involves learning key machines and lock systems, performing preventive maintenance, and coordinating with campus staff. A high school diploma or equivalent is required; valid NC Driver's license and apprentice licenses within six