LOCKSMITH, Facilities Management & Planning, Maintenance Svcs

Boston University; Boston (MA); On-site; USD 45,000 - 60,000; Full time

Job summary

A prestigious university in Boston is seeking a skilled Locksmith to provide exceptional customer service while performing lock installations, repairs, and maintenance. Ideal candidates should have 3-5 years of experience and the ability to handle physical tasks. This full-time position requires a Massachusetts driver's license and is integral to campus security operations.

Qualifications

• 3-5 years of experience in a busy urban setting.
• Must have a MA driver license and vehicle for work.
• Ability to work independently and with others.

Responsibilities

• Install, adjust, maintain, repair locks and hardware.
• Respond to service calls promptly.
• Organize lock changes according to calendars.

Skills

Excellent customer service

Experience with commercial lock hardware

Physical capability to lift 50 lbs

Tools

Key cutting machines

Simple K database software

Job description

Overview

LOCKSMITH, Facilities Management & Planning, Maintenance Svcs

Job Description

LOCKSMITH, Facilities Management & Planning, Maintenance Svcs

Category
Charles River Campus --> Trades

Job Location
BOSTON, MA, United States

Tracking Code
25500074530708

Posted Date
8/5/2025

Salary Grade
Grade 00

Position Type
Full-Time/Regular

Responsibilities

• Energetic service technician providing excellent customer service.
• Perform a wide variety of routine duties: such as installing, adjusting, maintaining, repairing and replacing door locks, padlocks, combination locks and other lock hardware including panic bars, door checks, latches, catches and fasteners associated with security and access control.
• Investigate, repair and/or replace electrified security equipment.
• Make keys from codes utilizing a variety of equipment including automatic and manual key cutting machines and keep accurate records of keys when they are distributed and returned.
• Respond in a timely manner to service calls to meet customer needs for building and property protection.
• Organize lock changes to meet needs associated with academic and residential calendars.
• Follow all safety precautions and department policies.
• Available to work any shift or schedule.

Minimum Requirements

• Must have 3-5 years of experience installing/repairing commercial lock hardware and/or access control systems in a busy urban setting.
• Use and maintain a variety of shop equipment and supplies necessary to perform all lock shop duties including computerized software.
• Ability to lift up to 50 lbs. and physical ability to stand/walk/bend/reach for significant periods of time. Also, the ability to work outside and in inclement conditions.
• Ability to climb ladders and stairs and work from heights.
• Ability to work independently and with others and have some related experience in carpentry.
• Ability to work with BU's Building Security Systems group related to electronic access control/electrified hardware.
• Working knowledge of combinatorics and other mathematical skills for master key systems, bitting and coring.
• Must have and retain a MA driver license and use your own vehicle to drive throughout the university.
• Excellent customer service skills. (Must speak, read and write in English).

Preferred Qualifications

• Low Voltage Class D System technician license or experienced in low voltage trouble shooting.
• Experience installing and repairing lock hardware with a variety of security options, including locks and keys, keypads and electronic access systems.
• Experience using Simple K database software.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Job Location and Application

Job Location: BOSTON, MA

Position Type: Full-Time/Regular

Salary Grade: Grade 00

To apply, visit https://jobs.silkroad.com/BU/External/jobs/315652