Locksmith/Access Control Technician

Digishield Security Solutions Inc; Herndon (VA); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Company Vehicle

Job summary

Digishield Security Solutions Inc is seeking an Access Control Technician in Herndon, Virginia. The ideal candidate will have at least 2 years of experience in technical hands-on roles, particularly in security solutions and access control systems.

This position demands independent working capabilities along with teamwork proficiency. Responsibilities include installations and maintenance of access systems and video technologies, with an emphasis on customer interaction for ensuring satisfaction. Attractive benefits include a competitive salary, paid training, and opportunities for advancement.

Qualifications

• Minimum of 2 years' experience in technical hands-on field experience.
• Ability to perform advanced troubleshooting and repairs.
• Fluent in English communication.

Responsibilities

• Inspect, install and service access and video systems.
• Instruct customers in system operations.
• Define scope of add-ons and seek customer approval.

Skills

Locksmithing knowledge

Troubleshooting

Customer service

Technical hands-on skills

Tools

Avigilon ACM

HID

Exacq

Ubiquiti

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development

Job Title

Access Control Technician

Reports To

General Manager or Franchise Owner

Key Areas of Responsibility

The Access Control Technician position is an integral part of FlyLock Security Solutions and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands‑on technical position geared for an individual who has a technical mind‑set. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements/Responsibilities

• Minimum of 2 years’ experience in technical hands‑on field experience in the security solutions, access control, door hardware and other skilled trades.
• Inspects, installs and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as: programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Responds to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add‑ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for project from first walk through to final sign off and hand offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required to include documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals, and oversee lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Nice to Have

• Access Control: Avigilon ACM, Linear Emerge3 & 50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
• Credentials and Biometics: HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
• CCTV: Exacq, Avigilon, Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
• Lock Hardware: HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electified Crash Bars, Electified Strikes, Electrified Handsets, Schlage NDE
• Networks: Netgear, Dlink, Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
• Wireless: Ubiquiti, Firetide, Fluid Mesh

Physical Requirements

• Must be able to fluently understand, speak and write English.
• Ability to push, pull and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.Ability to climb a ladder and work above ground.
• Withstand external weather conditions year‑round.

Benefits

• Growing Industry
• Career Advancement Opportunities
• Flexibility
• Paid Training
• Company Vehicle
• Uniforms Provided

Competitive Wages