Access Control Technician

FlyLock Security Solutions; Washington (District of Columbia); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive wages

Tools provided

Uniforms provided

Company vehicle

Paid training

Flexibility

Career advancement opportunities

Growing industry

Paid time off

Competitive salary

Job summary

FlyLock Security Solutions is seeking an Access Control Technician for our Herndon franchise. You will install, service, and troubleshoot access and video systems, working in a fast-paced environment and coordinating with sales staff.

Ideal candidates have locksmithing knowledge and at least 2 years of hands-on experience in security solutions, door hardware, and related trades, with the ability to lead projects from walk-through to sign-off.

Qualifications

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.

Responsibilities

• Install, service, and troubleshoot access and video systems.
• Lead projects from site walk-through to hand-off.
• Instruct customers on system operation and features.
• Respond to customer questions and requests.
• Maintain records of inspections and service calls.
• Coordinate with sales staff; define change orders.
• Oversee lead technicians and subcontractors on site.
• Perform site visits with sales consultants.

Skills

Technical hands-on experience

Locksmithing knowledge

Teamwork

Customer-facing

Tools

Access control systems knowledge

Video surveillance systems knowledge

CCTV systems knowledge

Door hardware familiarity

Job description

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry
• Paid time off
• Competitive salary

Job Title

Access Control Technician

Reports To

General Manager or Franchise Owner

Key Areas of Responsibility

The Access Control Technician position is an integral part of FlyLock Security Solutions - Herndon and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high-paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands-on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements / Responsibilities

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add-ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk-through to final sign-off and hand-offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Nice to Have

• Experience with systems mentioned below is useful but not all required.
• Access Control - Avigilon ACM, Linear Emerge3 &50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath
• Credentials and Biometrics - HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection
• CCTV - Exacq, Avigilon , Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR
• Lock Hardware HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE
• Networks - Netgear, Dlink , Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination
• Wireless- Ubiquiti, Firetide, Fluid Mesh

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FlyLock Security Solutions Corporate.