Access Control Technician Locksmith

FlyLock Security Solutions - Cincinnati; Cincinnati (OH); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive Wages

Tools Provided

Uniforms Provided

Company Vehicle

Paid Training

Flexibility

Career Advancement Opportunities

Growing Industry

Job summary

FlyLock Security Solutions - Cincinnati is seeking an Access Control Technician / Locksmith to join their growing team. The ideal candidate will have a technical mindset and locksmithing knowledge with at least 2 years of experience in security solutions and access control. Responsibilities include installing, servicing, and troubleshooting access control systems, as well as providing excellent customer service. This role offers competitive wages and opportunities for career advancement in a growing industry.

Qualifications

• Minimum of 2 years experience in technical hands-on field experience in security solutions, access control, door hardware, and other skilled trades.
• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.

Responsibilities

• Inspect, install, and service all basic and complex commercial and residential access and video systems.
• Perform advanced troubleshooting and repair functions for commercial and residential systems.
• Instruct customers in system operation and features.

Skills

Technical mindset

Locksmithing knowledge

Customer service

Troubleshooting skills

Installation skills

Tools

Avigilon ACM

Honeywell WinPak

Exacq

Netgear

Job description

Job Title: Access Control Technician / Locksmith

Reports To: General Manager or Franchise Owner

Benefits

• Competitive Wages
• Tools Provided
• Uniforms Provided
• Company Vehicle
• Paid Training
• Flexibility
• Career Advancement Opportunities
• Growing Industry

Key Areas of Responsibility

The Access Control Technician / Locksmith position is an integral part of FlyLock and is key to the growth of the company. All Access Control Technicians must have the ability to work well in a high‑paced working environment. The individual must work well as part of the team and independently from the FlyLock owner. The Access Control Technician position is a hands‑on technical position geared toward an individual who has a technical mindset. Ideal candidates will have locksmithing knowledge and demonstrate the ability to learn new technical methods and techniques.

Requirements / Responsibilities

Minimum of 2 years experience in technical hands‑on field experience in security solutions, access control, door hardware, and other skilled trades.

• Inspects, installs, and services all basic and complex commercial and residential access and video systems.
• Performs advanced, complex troubleshooting and repair functions for commercial and residential access and video systems such as programming; cleaning detectors; testing controls and peripheral devices; mounting, replacing, and testing equipment according to specifications; running cable, etc.
• Instructs customers in access and video systems operation by recommending ways to use additional features and capabilities of system installations.
• Respond to customer questions and requests.
• Recommend corrective services to adjust customer complaints.
• Diffuses difficult and complex customer issues.
• Builds and maintains working relations with the sales staff.
• Defines the scope of add‑ons and change orders, seeks customer approval, and writes up paperwork.
• Performs site visits with sales consultants for existing or potential clients.
• Takes responsibility for the project from first walk‑through to final sign‑off and hand‑offs to service.
• Maintains accurate records of all inspections/service calls and troubleshooting as required including documentation and updating paperwork.
• Acts as onsite project lead to meet project timelines and goals and oversees lead technicians, technicians, apprentices, and subcontractors.
• Other duties as required by management.

Nice to Have

Experience with systems mentioned below is useful but not all required.

Access Control

• Avigilon ACM, Linear Emerge3 & 50P, S2, Lenel Kantech, Honeywell WinPak, DSX, Maxxess Access, AMAG Symetry, Keyscan System7, Brivo, OpenPath

Credentials and Biometrics

• HID, Aptiq, AWID, Suprema, BioConnect, MyIris, IrisID, LG Iris, Schlage, L1 Indenity, NEDAP, TRES443/900 Long Range Readers, Object Detection

CCTV

• Exacq, Avigilon, Axis, Arecont, ACTi, Pelco, HikVision, Dahua, LPR

Lock Hardware

• HES, Rutherford, Schlage, Allegion Brands, Assa Brands, SDC Controls, Lock Retrofit Kits, Magnetic Locks, Electrified Trim Sets, Electrified Crash Bars, Electrified Strikes, Electrified Handsets, Schlage NDE

Networks

• Netgear, Dlink, Ubiquit, Fiber Optics, SPF Modules, Fiber Optic Testing and Termination

Wireless

• Ubiquiti, Firetide, Fluid Mesh

Physical Requirements

• Must be able to fluently understand, speak, and write English.
• Ability to push, pull, and lift at least 50 lbs.
• Ability to kneel, crouch and stoop.
• Ability to reach above and below the shoulders.li>
• Ability to use hands and fingers to grasp, twist, and pull.
• Ability to climb a ladder and work above ground.
• Withstand external weather conditions year-round.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to FlyLock Security Solutions Corporate.