Lockbox Processing Specialist I

stbancorp; Las Vegas (NV); On-site; USD 21,000 - 39,000; Full time

Job summary

stbancorp in Indiana, PA is seeking an Administrative Clerk to support Wholesale and Retail Lockbox operations. You will sort, open, and distribute mail, process payments, scan documents, and maintain lockbox records to ensure accuracy and timely reporting.

Responsibilities include acting as the primary contact for lockbox customers, assisting with account openings, and supporting monthly production tracking. A high school diploma and 1–2 years of related experience are required.

Qualifications

• Requires a high school diploma or equivalent, plus specialized training, trade school, or a two year degree.
• One to two years general experience, plus one to two years of specialized training/experience.

Responsibilities

• Directly responsible for performing all Lockbox tasks at a fully functional level.
• Sort, open, and distribute incoming mail from various Post Office boxes.
• Ensure all incoming mail items are processed, balanced, and reported in a timely manner.
• Process payments received for Wholesale and Retail lockbox customers and scan checks.
• Prepare scanned mail and lockbox paper items for retention and mailing to customers when appropriate.
• Send exceptions, image statements, or other notifications of lockbox activity to customers daily or weekly.
• Create and maintain customer access to websites for historical data and reports.
• Act as primary contact for all lockbox customers and assist with questions about payments and websites.
• Assist with opening/closing lockbox accounts and monthly production tracking logs.
• Scan documents to Optima/OnBase for retention; maintain vendor and courier relationships.

Job description

stbancorp in Indiana, PA is seeking an Administrative Clerk to support Wholesale and Retail Lockbox operations. You will sort, open, and distribute mail, process payments, scan documents, and maintain lockbox records to ensure accuracy and timely reporting.

Responsibilities include acting as the primary contact for lockbox customers, assisting with account openings, and supporting monthly production tracking. A high school diploma and 1–2 years of related experience are required.