Lockbox Data Entry & Quality Specialist (Evening Shift)

Citi; Getzville (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Job summary

Citi in Getzville, NY is seeking a Data Entry Operations team member to support government clients in a high‑volume, secure environment. The role requires weekend/holiday hours and a willingness to complete a government background check.

Primary duties include data entry, quality control, and process improvements within a multi‑shift operation. Strong attention to detail and teamwork are essential for success.

Qualifications

• Demonstrated history of strong interpersonal skills and positive peer engagement experience in a diverse environment.
• Ability to work in a fast-paced team-oriented operation with strict deadlines and service levels.
• Flexible and adaptable, able to multi-task and prioritize in a high paced processing environment with strict deadlines and service levels.
• Demonstrated history of working well within a team environment, working towards a common goal requiring respectful communication and teamwork.
• Excellent attention to detail, targeting straight-through-processing.
• Strong data entry skills.
• Professional written and verbal communication skills.
• Prior Lockbox, payment processing, banking experience or operations experience.
• Previous audit and quality control experience preferred.

Responsibilities

• Meet or exceed quality and productivity standards.
• Perform data entry and audit functions with strong accuracy and timeliness.
• Serve as subject matter expert for data entry processes.
• Collaborate across shifts and sites to meet client timelines and quality requirements.
• Identify opportunities for process improvements to increase productivity.
• Support monthly management review and training activities.
• Operate in a regulated, secure environment and adhere to policies.

Skills

Data entry

Attention to detail

Quality control

Teamwork

Time management

MS Office

Lockbox applications

Education

High School diploma or GED

Tools

Lockbox Applications

Job description

Citi in Getzville, NY is seeking a Data Entry Operations team member to support government clients in a high‑volume, secure environment. The role requires weekend/holiday hours and a willingness to complete a government background check.

Primary duties include data entry, quality control, and process improvements within a multi‑shift operation. Strong attention to detail and teamwork are essential for success.