Locator / Field Field Technician 3

MCNC; Charlotte (NC); On-site; USD 52,000 - 68,000; Full time

Job summary

MCNC is seeking a Field Technician3 to cover Charlotte and Western North Carolina, locating MCNC buried fiber optics and related utilities. The role requires reading utility maps, marking sites, and ensuring proper bonding and safety protocols.

Ideal candidates have 5–10 years in fiber optic locating, training completion, and experience with NC811 systems. In this role you may act as a floating resource across the state, supporting senior locators as needed.

Qualifications

• 5–10 years of fiber optic locating experience.
• 2+ years of fiber optic construction/repair preferred.
• Strong experience with NC811 system and ticketing software.
• High School Diploma or GED; professional training considered in lieu of diploma.

Responsibilities

• Locate MCNC buried fiber optics using specialized equipment within accuracy limits.
• Mark locations, document, and photograph each locate.
• Ensure grounds are bonded to ground rod before leaving a locate.
• Respond to excavation notices during and after hours.
• Communicate with excavators and utility reps about underground facilities.
• Support senior locators and assist in difficult locate jobs as needed.

Skills

Fiber optic locating

NC811 system knowledge

Physical stamina

Safety compliance

Education

High School Diploma or GED

Locate Technician training

Tools

Ticketing software

Job description

Job Summary

Under the direction of the OSP Locate Supervisor, this role will be expected to provide coverage for a designated region of North Carolina and will be responsible for the location and protection of MCNC fiber optic underground utilities and other companies as required. This position performs work that involves visual inspection of predefined construction areas and reading and interpretation of utility maps to determine the presence of underground utilities belonging to MCNC or other utility providers.

We are recruiting for a Field Technician3 to provide coverage to the Charlotte and Western NC area.

Key Roles and Responsibilities

1. Use special electronic equipment to correctly, safely, and efficiently locate all MCNC buried fiber optics within prescribed accuracy limits.
2. Thoroughly search for underground utilities in a designated area, accurately marking the location, completing the necessary documentation, and photographing each locate.
3. Make sure all grounds are bonded back to the ground rod before leaving a locate.
4. Go to and perform damage investigations
5. Verify the fiber is locatable after new installs and trouble locates have been turned back over to MCNC.
6. Receive and respond to excavation notices during normal and after hours in accordance with established time requirements.
7. Use a computer or other devices to receive, document and close out excavation notices, both during normal hours and after hours.
8. Effectively communicate with excavators, utility reps, and company personnel, regarding underground facilities.
9. This position will be based in a region and responsible for needs in that region and will inform the supervisor of any trouble locates or tickets going past due. This level role will also act as a floating resource across the state to support or provide senior level guidance to other locators
10. This role will assist in difficult locate jobs, damage resolution, fiber route maintenance, and repairs as needed
11. Complete other duties as assigned by supervisor or other management team members.

Qualifications and Education Requirements

1. 5-10 years fiber optic locating experience
2. 2+ years of fiber optic construction/repair preferred
3. Strong experience with NC811 system and ticketing software
4. High School Diploma, or GED. In lieu of a high school diploma/GED, equivalent professional experience may be considered.
5. Successful completion of company provided Locate Technician training program and passing of all required testing.
6. Adherence to all OSHA, state, city/municipality safety requirements
7. Ability to interact with all involved, the public, customers, contractors, and utility representatives.
8. Must wear protective footwear and clothing while on the job.
9. Must be able to lift 50lbs.
10. Must be able to work outdoors and drive in all types of weather.
11. Must be able to sit, drive, stand, and walk for extended periods of time.
12. Keeping your vehicle and equipment always clean and presentable.
13. Perform light excavation with a shovel, to expose buried utilities when necessary.
14. Operate company vehicles in a safe manner and maintain a professional appearance.
15. Perform manhole entry using assigned equipment and safety devices.
16. Perform work in all weather conditions, during normal and after hours.
17. Attend and pass pre-hire and periodic safety trainings, always follow all safety rules, and not engage in unsafe acts.
18. Wearing appropriate protective footwear and clothing while performing field operations will be required.
19. Respond to emergency calls between the hours of 5:00 p.m. to 8:00 a.m.
20. There is a 72-hour turnaround time on all locates, which means generally work the day after holidays and some weekends may be required.
21. Weekend work, night work and/or overnight travel as needed. These are daytime, full-time positions and overtime will be required.
22. Must have a valid driver's license and will be required to drive a company vehicle on company business. Pre-employment and annual MVR checks will be required during your employment with the company for this position in order to be approved to drive a company-owned vehicle.
23. Background and sex offender checks will be performed for pre-employment and annually during your employment with the company.
24. This role will be required to adhere to the MCNC Substance Abuse policy, which may include drug/alcohol screening at hire and periodically or randomly during employment.
25. Must complete or already have completed a Confined Space Safety course, to be provided by MCNC if needed.

Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

MCNC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other characteristic protected by law.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.