Location Supervisor — Cleaning Operations Leader

ServiceMaster Residential Co; Carol Stream (IL); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Advancement opportunities

Training & development

401(k)

401(k) matching

Performance bonus

Competitive pay

Flexible schedule

Vision insurance

Dental insurance

Short-term disability

Life insurance

Job summary

ServiceMaster Residential Co is seeking an Location Supervisor to oversee daily cleaning operations at the assigned worksite, leading the crew and serving as the primary customer contact.

You will ensure tasks meet standards, supervise safety protocols, and coordinate with clients to maintain a clean, healthy environment.

Qualifications

• Experience in custodial/housekeeping is a plus (5+ years preferred).
• Experience with professional janitorial company, office complex, hotel, hospital, or school is a plus.
• Flexibility to thrive in a fast-paced, multi-tasking role.
• Positive attitude — in uniform, dependable, and on time.
• Respect for co-workers and customers.
• Ability to communicate in English.

Responsibilities

• Crew leadership: ensure performance meets ServiceMaster standards and maintain clear customer communication.
• Clean facilities: sweep, mop, polish, remove trash, clean windows, move furniture using company procedures.
• Maintain inventory of supplies and equipment.
• Safety: use PPE where required.
• Site security: open/lock facilities, manage security systems as needed.
• Additional duties as assigned.

Skills

English communication

Custodial/housekeeping experience

Team leadership

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Training & development
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Vision insurance
• Dental insurance

ServiceMaster | 60+ Years of Excellence | Full-Time Evening Position | 2 Schedule Options

Paid Training • Competitive Pay • Flexible Schedules • Career Growth • Positive Atmosphere

Who We Are

• Experts — 60+ years leading the industry with an extensive, adaptable network.
• Committed — Our customers come first.
• Complete — Exceptional, proactive service on every job.
• Driven — We hold ourselves to the highest standards and keep improving.
• Steadfast — Consistent service that keeps customers satisfied for the long haul.

About the Role

As Location Supervisor, you'll oversee daily cleaning operations at your assigned worksite, keeping it clean and healthy for our customers, their clients, and the grounds. You'll lead your crew by example and serve as the customer's key point of contact.

Key Responsibilities

• Crew Leadership — Ensure crew performance meets ServiceMaster standards and maintain clear communication with the customer.
• Facility Cleaning — Sweep, mop, polish, remove trash, clean windows, and move furniture and equipment using ServiceMaster products, tools, and procedures.
• Inventory — Maintain inventory of supplies and equipment.
• Safety — Use proper personal protective equipment (PPE) where required.
• Site Security — Open and lock facilities, and arm and disarm security systems as required.
• Additional Duties — Other duties as assigned.

What We're Looking For

• Custodial, janitorial, or housekeeping experience is a plus (5+ years preferred), but not required.
• Experience with a professional janitorial company, office complex, hotel, hospital, or school is a plus.
• Flexibility and the ability to thrive in a fast-paced, multi-tasking role.
• A positive attitude — in uniform, dependable, and on time.
• Respect for co-workers and customers.
• Ability to communicate in English.

Physical Demands & Qualifications

• Constant (up to 100%) standing, walking, pushing, balancing, stooping, kneeling, crouching, twisting, and reaching overhead and forward.
• Ability to lift and/or carry up to 25 lbs.
• Ability to read cleaning instructions and distinguish between cleaning products and their proper uses.

Schedule — 2 Schedule Options Available

Shift Times

• Monday – Friday: 8:00 AM – 5:00 PM
• Sunday: 9:00 AM – 6:00 PM

Weekly Schedules: 40 hours per week

• Position 1 — Works Sunday – Thursday | Off Friday & Saturday
• Position 2 — Works Friday - Tuesday | Off Wednesday & Thursday

Join Our Team

Apply today and join ServiceMaster, one of the country's most respected professional cleaning companies. As a Service Partner, you'll be part of a team that creates cleaner, healthier environments and delivers outstanding service to our clients. In addition to the benefits listed, we offer short-term disability and life insurance.

Disclaimer: This description outlines the general nature of the position and is not an exhaustive list of duties. It may be modified at any time, with or without notice, and is not an employment contract; employment remains at will. Duties may be modified to reasonably accommodate individuals with disabilities.