Location Operations Leader — School Transportation

Zūm Services, Inc.; Johnston (RI); On-site; USD 100,000 - 115,000; Full time

Job summary

Zūm Services, Inc. in Johnston, RI is seeking a Location Manager to lead transportation operations from startup to daily management, building high-performing teams and ensuring profitability and service excellence.

You will drive operational start-ups, safety discipline, and strong relationships with school district partners while coordinating with HR, Safety, and Maintenance to deliver reliable mobility solutions.

Qualifications

• Must have demonstrated P&L accountability with operational oversight.
• Experience managing day-to-day operations in time-sensitive environments such as transportation or logistics.
• Experience scheduling, staffing, planning, and operational execution.
• Experience managing client-facing relationships and cross-functional collaboration.
• Track record of developing direct reports and building high-performing teams.
• Strong knowledge of safety practices and regulatory standards.

Responsibilities

• Lead site start-ups for new contracts, team hiring, facility setup, IT implementation.
• Develop training and hiring programs for location meeting guidelines.
• Develop and maintain customer and stakeholder relationships, exceeding expectations through proactive communication.
• Manage assigned contract operations, ensuring consistency and excellence.
• Oversee safety and compliance with state/federal regulations and DOT requirements.
• Maintain P&L accountability aligned with company financial guidelines.
• Coordinate with HR, Recruiting, and Safety teams to support operational needs.
• Partner with Maintenance to ensure fleet readiness and proper inventory.

Skills

P&L ownership

Operations management

Transportation/logistics

Staffing & scheduling

Customer relationships

Job description

Zūm Services, Inc. in Johnston, RI is seeking a Location Manager to lead transportation operations from startup to daily management, building high-performing teams and ensuring profitability and service excellence.

You will drive operational start-ups, safety discipline, and strong relationships with school district partners while coordinating with HR, Safety, and Maintenance to deliver reliable mobility solutions.