Location Ops Leader - School Bus Transportation

Zum Services, Inc; Kansas City (MO); On-site; USD 125,000 - 145,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Holidays

Wellness programs

Vacation

Job summary

Zūm Services, Inc. is seeking an experienced Location Manager to lead transportation operations in Kansas City, MO.

You will oversee the complete operational lifecycle from startup to daily management, building high-performing teams, and ensuring P&L accountability while delivering value to school districts and communities. You will balance urgency with safety, build trusted relationships with customers, employees, and stakeholders, and drive continuous improvement across operations, IT systems,

Qualifications

• Demonstrated experience managing full P&L accountability with operational oversight and KPI responsibility.
• 5+ years of experience managing day-to-day operations in time-sensitive environments such as transportation or logistics.
• Experience with scheduling, staffing, planning, and operational execution.
• 5+ years of experience maintaining client-facing relationships and managing customer accounts.
• Track record of career progression and building high-performing teams.
• Strong understanding of safety practices, regulations, and compliance requirements.

Responsibilities

• Execute complete site start-ups for newly awarded contracts, team hiring, facility setup, IT implementation.
• Develop training and hiring programs meeting state, federal, and district guidelines.
• Develop and maintain customer and stakeholder relationships, exceeding expectations through proactive communication.
• Manage assigned contract operations with consistency and excellence.
• Utilize IT infrastructure to monitor KPIs and drive safety culture.
• Maintain P&L accountability in alignment with financial guidelines.
• Coordinate with HR, Recruiting, and Safety to plan hiring.
• Oversee daily operations including scheduling, staffing, and trip execution.
• Ensure timely payroll processing and resolve discrepancies.
• Manage union relationships per CBA guidelines.

Skills

P&L accountability

Seasoned operations

Scheduling

Staffing

Client relationships

Leadership & mentoring

Safety practices & compliance

Project management

Tools

Microsoft Office

G Suite

Job description

Zūm Services, Inc. is seeking an experienced Location Manager to lead transportation operations in Kansas City, MO.

You will oversee the complete operational lifecycle from startup to daily management, building high-performing teams, and ensuring P&L accountability while delivering value to school districts and communities. You will balance urgency with safety, build trusted relationships with customers, employees, and stakeholders, and drive continuous improvement across operations, IT systems,