Location Manager - Missoula, LA

Dealer Services Network; Great Falls (MT); On-site; USD 70,000 - 110,000; Full time

Job summary

Dealer Services Network is seeking a capable manager to lead branch operations, focusing on commercial transactions, client ownership, and retail oversight. You will align staffing with demand while ensuring compliance and strong customer service.

Responsibilities include supervising billing processes, inventory, and financial controls, plus coaching staff and driving accountability within a regulated, high-volume environment.

Qualifications

• Must have 3–5 years of management experience in a regulated, high-volume environment.
• Knowledge of motor vehicle transactions, compliance and financial controls.
• Strong leadership, analytical, organizational and communication skills.

Responsibilities

• Own commercial transactions, accounts, and client relationships.
• Oversee billing, invoicing, payments, and account maintenance.
• Oversee retail transactions, deposits, and reports; align staffing to demand.
• Lead, coach, train and evaluate staff; conduct performance reviews.
• Enforce policies, regulatory compliance, petty cash, receipts, and inventory.

Skills

Leadership

Analytical skills

Organizational skills

Communication skills

Regulated, high-volume environment

Motor vehicle transactions compliance

Job description

Position Summary

Responsible for overall branch performance, commercial operations, client relationships, revenue, and retail oversight. Commercial business priorities take precedence while maintaining compliance and customer service.

Commercial Operations & Client Ownership

• Own commercial transactions, accounts, and client relationships.
• Prioritize commercial work in staffing and scheduling decisions.
• Serve as escalation point for dealers, financial institutions, and commercial clients.
• Oversee billing, invoicing, payments, and account maintenance.

Retail Operations Oversight

• Ensure retail transactions, deposits, and reports are accurate and timely.
• Manage retail escalations without impacting commercial commitments.
• Align staffing to support operational demand.

People Leadership & Accountability

• Lead, coach, train, and evaluate staff.
• Conduct corrective counseling and performance reviews.
• Build schedules and foster accountability and teamwork.

Compliance, Financial & Operational Control

• Enforce policies and regulatory compliance.
• Oversee petty cash, receipts, billing, reconciliation, and inventory.
• Protect confidential customer and financial information.

Skills & Qualifications

• 3–5 years of management experience in a regulated, high-volume environment.
• Knowledge of motor vehicle transactions, compliance, and financial controls.
• Strong leadership, analytical, organizational, and communication skills.