Location Manager I

US LBM; Hayward (WI); On-site; USD 65,000 - 90,000; Full time

Job summary

US LBM is seeking an experienced store operations leader to oversee Arrow Building Center, Lampert Lumber and Lyman Lumber teams. You will manage daily activities, ensure sales and service excellence, and drive profitability for locations up to $15M in annual sales.

Ideal candidates bring 3–5 years of management experience in building materials, strong communication, and a proven ability to motivate staff and improve processes while maintaining excellent customer relations.

Qualifications

• Education includes a High School Diploma or GED.
• 3–5 years of management experience in a related industry.
• Knowledge of building materials, logistics and customer service.

Responsibilities

• Manage and direct all store operations and personnel including sales, service, purchasing and manufacturing.
• Ensure maximum productivity and profitability for locations with sales up to $15M annually.
• Assign, train and direct managers and supervisors in job performance.
• Monitor inventory levels, sales activity and department expenses.
• Promote safety, conduct safety meetings, and ensure compliance with policies.
• Develop work schedules, set goals and ensure on-time delivery.
• Review reports and budgets; manage costs and implement improvements.
• Lead customer relations and resolve issues to mutual satisfaction.
• Coordinate workflows between departments and support continuous improvement.

Skills

Building industry knowledge

Logistics management

Oral communication

People management

Customer relations

Accounting basics

Material knowledge

Education

High School Diploma or GED

Job description

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands.

As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.

A Brief Overview

Manage and direct all store operations and personnel including sales, service, purchasing and manufacturing while ensuring maximum productivity and profitability. Typically manages locations with sales up to $15M annually.

What You Will Do

• Manages and coordinates daily store activities. Resolves operating difficulties and implements resolutions.
• Assigns, instructs, trains and provides directions to managers and supervisors in the performance of their jobs.
• Reviews personnel assignments with managers and supervisors. Makes assignments according to production/service needs and according to production sales plans.
• Monitors location to ensure that sufficient quantities of material are in current inventory.
• Monitors all sales activities to insure profitability and best sales advantages.
• Serves as safety officer for respective store. Audits safeness of work areas and attends monthly store/department safety meetings.
• Establishes operational goals. Develops work schedules to meet these goals. Ensures on time delivery and/or job completion.
• Reviews sales reports, production reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to store operations.
• Monitors equipment to ensure proper operation. Develops and ensures adherence to preventative maintenance schedule.
• Works with customers as necessary to promote sales and help resolve problem. Follows up on customer complaints and assures mutually satisfactory outcome.
• Monitors costs and establishes cost controls.
• Performs personnel management duties including training, hiring, terminating, initiating disciplinary actions, completing performance reviews and making wage recommendations. Directs supervisors in their personnel management duties. Ensures compliance to company policies and procedures.
• Monitors work performance and quality assurance.
• Reviews various reports and discusses successes and areas of improvement with supervisors.
• Coordinates work flow between departments and work areas.
• Works to assure excellent customer relations.
• Prepares budget for the assigned location, monitors the compliance to the budget and reviews variances with department supervisors.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company’s commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 3-5 years of management experience in a related industry required.

Skills And Abilities

• Knowledge of building industry and support operations and/or the distribution industry operations.
• Understanding of logistics management and fleet management systems and practices.
• Must have excellent oral communication skills and positive interpersonal skills.
• Must be able to motivate others and work with minimum supervision.
• Must maintain and enhance positive customer relations.
• Accounting and basic math skills.
• Detailed knowledge of building materials and dimensional lumber products.
• Drives Vision and Purpose – Painting a compelling picture of the vision and strategy that motivates others to action.
• Optimizes Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Strategic Mindset – Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Plans and Aligns – Planning and prioritizing work to meet commitments aligned with organizational goals.
• Business Insight – Applying knowledge of business and the marketplace to advance the organization’s goals.
• Collaborates – Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively – Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Click Here for Information Regarding Our Benefits

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.