Location Manager

US LBM Holdings, LLC; Chippewa Falls (WI); On-site; USD 70,000 - 95,000; Full time

Job summary

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC, is seeking a Store Manager to direct daily store operations, sales, service, purchasing and manufacturing to maximize productivity and profitability.

You will lead managers and supervisors, oversee inventory, safety, budgeting, and customer relations, ensuring on-time delivery and quality. 3–5 years of management experience in a related industry is required or preferred.

Qualifications

• Experience leading store operations and personnel, with a focus on productivity and profitability.
• Knowledge of building materials and dimensional lumber products preferred.
• Strong budgeting, forecasting and cost-control skills.
• Excellent communication and interpersonal skills with customers and team members.
• Ability to train and develop managers and supervisors.
• Safety leadership and compliance with workplace policies.

Responsibilities

• Manages and coordinates daily store activities, resolving issues and ensuring smooth operations.
• Assigns and trains managers and supervisors; directs performance and reviews.
• Monitors inventory levels and ensures timely replenishment and profitability.
• Oversees safety programs and conducts regular safety meetings at the store.
• Develops schedules, budgets and plans to meet sales and service goals.
• Maintains customer relations and resolves complaints to mutual satisfaction.
• Reviews reports on sales, expenses and productivity and makes improvements.

Skills

Leadership

Budgeting

Communication

Safety compliance

Logistics management

Customer relations

Education

High School Diploma or GED

Tools

ERP software

Fleet management

Job description

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands.

As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.

A Brief Overview

Manage and direct all store operations and personnel including sales, service, purchasing and manufacturing while ensuring maximum productivity and profitability. Typically manages locations with sales up to $15M annually.

What you will do

• Manages and coordinates daily store activities. Resolves operating difficulties and implements resolutions.
• Assigns, instructs, trains and provides directions to managers and supervisors in the performance of their jobs.
• Reviews personnel assignments with managers and supervisors. Makes assignments according to production/service needs and according to production sales plans.
• Monitors location to ensure that sufficient quantities of material are in current inventory.
• Monitors all sales activities to insure profitability and best sales advantages.
• Serves as safety officer for respective store. Audits safeness of work areas and attends monthly store/department safety meetings.
• Establishes operational goals. Develops work schedules to meet these goals. Ensures on time delivery and/or job completion.
• Reviews sales reports, production reports, department expenses, labor costs, employee attendance reports, and other reports and documents related to store operations.
• Monitors equipment to ensure proper operation. Develops and ensures adherence to preventative maintenance schedule.
• Works with customers as necessary to promote sales and help resolve problem. Follows up on customer complaints and assures mutually satisfactory outcome.
• Monitors costs and establishes cost controls.
• Performs personnel management duties including training, hiring, terminating, initiating disciplinary actions, completing performance reviews and making wage recommendations. Directs supervisors in their personnel management duties. Ensures compliance to company policies and procedures.
• Monitors work performance and quality assurance.
• Reviews various reports and discusses successes and areas of improvement with supervisors.
• Coordinates work flow between departments and work areas.
• Works to assure excellent customer relations.
• Prepares budget for the assigned location, monitors the compliance to the budget and reviews variances with department supervisors.

Required For All Jobs

• Perform other duties as assigned.
• Comply with all policies and standards.
• Adhere to Company's commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 3-5 years of management experience in a related industry required.

Skills and Abilities

• Knowledge of building industry and support operations and/or the distribution industry operations.
• Understanding of logistics management and fleet management systems and practices.
• Must have excellent oral communication skills and positive interpersonal skills.
• Must be able to motivate others and work with minimum supervision.
• Must maintain and enhance positive customer relations.
• Accounting and basic math skills.
• Detailed knowledge of building materials and dimensional lumber products.
• Drives Vision and Purpose - Painting a compelling picture of the vision and strategy that motivates others to action.
• Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
• Strategic Mindset - Seeing ahead to future possibilities and translating them into breakthrough strategies.
• Plans and Aligns - Planning and prioritizing work to meet commitments aligned with organizational goals.
• Business Insight - Applying knowledge of business and the marketplace to advance the organization's goals.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM Holdings, LLC is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.