Location Manager (M-F 5am-4pm)

Hub Group

Taylor (MI)

On-site

USD 68,000 - 83,000

Full time

12 days ago
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Benefits offered by this job

Medical
Dental
Vision
Flexible Spending Account (FSA)
Employee Assistance Program (EAP)
Life & AD&D Insurance
Disability
Paid Time Off
Paid Holidays

Job summary

Hub Group is seeking a Location Manager in Michigan to lead day-to-day operations at the Taylor location and build strong client relationships to increase efficiency and deliver superior service. You will oversee delivery operations, manage staff and independent contractors, and drive profitability.

The role requires hands-on leadership, staff development, and close collaboration with the client and Hub Group Final Mile to meet location goals.

Qualifications

  • Proven leader with strong communication and organizational skills.
  • Ability to drive results and improve efficiencies at the location.
  • Experience collaborating with clients and internal teams to grow business.

Responsibilities

  • Focus on relationship with client to gain 100% of appliance delivery business.
  • Focus on Independent Contractor Partnerships (Profitability & Compliance).
  • Achieve goals set forth by the client & Hub Group Final Mile.
  • Develop and hold staff accountable (if applicable).
  • Continuously recruit and retain Independent Contractors.
  • Manage claims and their processes (with FOC assistance).
  • P&L Management (Controllables).
  • Communicate effectively with the DIA, DIM and client staff.
  • Lead Daily Stand-ups and weekly ride-alongs to ensure client satisfaction and training.

Skills

Proven leader
Effective communication
Proven results
Organized

Education

College degree or equivalent experience

Job description

Job Description

The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.

Job Description

The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.

Core Responsibilities & Duties
  • Focus on relationship with client in order to gain 100% of appliance delivery business
  • Focus on Independent Contractor Partnerships (Profitability & Compliance)
  • Achieve goals set forth by the client & Hub Group Final Mile
  • Develop and hold your staff accountable (if applicable)
  • Continuously recruit and retain Independent Contractors
  • Manage claims and their processes (with FOC assistance)
  • P&L Management (Controllables)
  • Delivery Expense (Minimums / effective routing, support expense)
  • Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
  • Warehouse Expense (Contracted Labor, Inventory variances)
  • Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
  • Achieve Location Margin goals
  • Rental car vs mileage reimbursement
  • Communicate effectively with the DIA, DIM and client staff
  • Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)
  • Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)
  • Showroom visits as needed in order to build/maintain relationship with client
  • Maintain tote inventory and hold BP’s accountable (trade stock)
  • Enforce and adhere to company policies and procedures.
  • Responsible for loadout / warehouse oversight of QC with getting teams off dock
  • Actively route monitor teams from the road (see SOP for details)
  • Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)
  • Hold BP meetings as needed to review claims, settlements, compliance, etc.
  • Participate in Client and internal conference calls
  • Provide Weekly updates on your locations. Weekly recap should include:
    • Your schedule for the week
    • Summarized update of location(s)
    • Standup recap
    • Ride behind recap
    • Aging invoices update (if applicable)
  • Other duties as assigned
Qualifications
  • Proven leader
  • Effective communication skills
  • Proven results
  • Organized
  • College degree or equivalent experience
Salary: Up to $75,250/year base salary + Bonus Eligibility

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We Offer a Comprehensive Benefits Plan Including
  • Medical
  • Dental
  • Vision
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Life & AD&D Insurance
  • Disability
  • Paid Time Off
  • Paid Holidays
About Us

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com .

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