Location Manager

Socket.dev; Rhinelander (WI); On-site; USD 68,000 - 83,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

EAP

Life Insurance

AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group is seeking a Location Manager to oversee day-to-day operations at the assigned location(s). You will build strong client relationships, manage staff, and drive delivery operations efficiency and profitability.

Responsibilities include managing contractors, controlling expenses, leading daily stand-ups, coordinating with DIA/DIM and client staff, and providing weekly location updates and recap reports.

Qualifications

• Proven leader.
• Effective communication skills.
• Proven results.
• Organized throughout daily operations.
• College degree or equivalent experience.

Responsibilities

• Focus on relationship with client to gain 100% of appliance delivery business.
• Focus on Independent Contractor Partnerships (Profitability & Compliance).
• Achieve goals set forth by the client & Hub Group Final Mile.
• Develop and hold staff accountable (if applicable).
• Continuously recruit and retain Independent Contractors.
• Manage claims and their processes (with FOC assistance).
• P&L Management (Controllables).
• Delivery Expense (Minimums / effective routing, support expense).
• Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt).
• Warehouse Expense (Contracted Labor, Inventory variances).
• Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals).
• Achieve Location Margin goals.
• Rental car vs mileage reimbursement.
• Communicate effectively with the DIA, DIM and client staff.
• Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap).
• Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap).
• Showroom visits as needed in order to build/maintain relationship with client.
• Maintain tote inventory and hold BP's accountable (trade stock).
• Enforce and adhere to company policies and procedures.
• Responsible for loadout / warehouse oversight of QC with getting teams off dock.
• Actively route monitor teams from the road (see SOP for details).
• Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap).
• Hold BP meetings as needed to review claims, settlements, compliance, etc.
• Participate in Client and internal conference calls.
• Provide Weekly updates on your locations. Weekly recap should include: Your schedule for the week, Summarized update of location(s), Standup recap, Ride behind recap, Aging invoices update (if applicable).
• Other duties as assigned

Skills

Leadership

Communication

Results

Organization

Relationship-building

Education

College degree or equivalent experience

Job description

The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.

Core Responsibilities & Duties:

• Focus on relationship with client in order to gain 100% of appliance delivery business
• Focus on Independent Contractor Partnerships (Profitability & Compliance)
• Achieve goals set forth by the client &Hub Group Final Mile
• Develop and hold your staff accountable (if applicable)
• Continuously recruit and retain Independent Contractors
• Manage claims and their processes (with FOC assistance)
• P&L Management (Controllables)
• Delivery Expense (Minimums / effective routing, support expense)
• Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
• Warehouse Expense (Contracted Labor, Inventory variances)
• Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
• Achieve Location Margin goals
• Rental car vs mileage reimbursement
• Communicate effectively with the DIA, DIM and client staff
• Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)
• Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)
• Showroom visits as needed in order to build/maintain relationship with client
• Maintain tote inventory and hold BP's accountable (trade stock)
• Enforce and adhere to company policies and procedures.
• Responsible for loadout / warehouse oversight of QC with getting teams off dock
• Actively route monitor teams from the road (see SOP for details)
• Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)
• Hold BP meetings as needed to review claims, settlements, compliance, etc.
• Participate in Client and internal conference calls
• Provide Weekly updates on your locations. Weekly recap should include:
  • Your schedule for the week
  • Summarized update of location(s)
  • Standup recap
  • Ride behind recap
  • Aging invoices update (if applicable)
• Other duties as assigned

Qualifications:

• Proven leader
• Effective communication skills
• Proven results
• Organized
• College degree or equivalent experience

Salary: Up to $75,250/year base salary + Bonus Eligibility

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We offer a comprehensive benefits plan including:

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com.