Location Manager

Hub Group; Springdale (AR); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

EAP

Life/AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group in Springdale, AR is seeking a Location Manager to oversee day-to-day operations at the location. You will manage client relationships, staff, and delivery operations, and work to maximize service quality and profitability.

Candidates should demonstrate leadership, strong communication, and a track record of delivering results. This on-site role requires coordinating with the DIA and DIM, leading stand-ups, and driving location margins.

Qualifications

• Proven leadership abilities and experience.
• Strong communication skills.
• Track record of delivering results.
• Highly organized with good planning.

Responsibilities

• Build and maintain client relationships to grow business.
• Lead and develop location staff (if applicable).
• Achieve location margin goals and manage expenses.
• Coordinate with DIA, DIM and client staff in meetings.
• Oversee daily operations at the location.

Skills

Proven leader

Effective communication skills

Proven results

Organized

Education

College degree or equivalent experience

Job description

Job Description
The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.

Job Description
The Location Manager is a critical leader at the market. The Location Manager will be responsible for overseeing the day to day operations at his/her location(s). The Location Manager will be required to fully understand all aspects of his/her location(s), build positive relationships with the client and increase the efficiencies and business within their delivery operations. Relationship building with client, recruiting, and gaining 100% of client business in each location are utmost priorities.

Core Responsibilities & Duties

• Focus on relationship with client in order to gain 100% of appliance delivery business
• Focus on Independent Contractor Partnerships (Profitability & Compliance)
• Achieve goals set forth by the client & Hub Group Final Mile
• Develop and hold your staff accountable (if applicable)
• Continuously recruit and retain Independent Contractors
• Manage claims and their processes (with FOC assistance)
• P&L Management (Controllables)
• Delivery Expense (Minimums / effective routing, support expense)
• Operating Expenses (Operation Supplies, Truck Use, Uniforms charge back, MC Support Travel, Uncollected Debt)
• Warehouse Expense (Contracted Labor, Inventory variances)
• Administrative Expense (Hourly, Contract Admin, Office Supplies, Recruitment, Travel & Meals)
• Achieve Location Margin goals
• Rental car vs mileage reimbursement
• Communicate effectively with the DIA, DIM and client staff
• Lead Daily Stand-ups (Short, Effective and informative meetings) – (Document and include feedback in recap)
• Weekly ride behinds in field with teams to ensure client satisfaction and training – (Document and include in recap)
• Showroom visits as needed in order to build/maintain relationship with client
• Maintain tote inventory and hold BP’s accountable (trade stock)
• Enforce and adhere to company policies and procedures.
• Responsible for loadout / warehouse oversight of QC with getting teams off dock
• Actively route monitor teams from the road (see SOP for details)
• Hold Weekly Operations Meetings with the DIA to review aging invoices and any issues/goals – (Document and include in recap)
• Hold BP meetings as needed to review claims, settlements, compliance, etc.
• Participate in Client and internal conference calls
• Provide Weekly updates on your locations. Weekly recap should include:
• Your schedule for the week
• Summarized update of location(s)
• Standup recap
• Ride behind recap
• Aging invoices update (if applicable)

Other duties as assigned

Qualifications

• Proven leader
• Effective communication skills
• Proven results
• Organized
• College degree or equivalent experience

Salary: Up to $79,650/year base salary + Bonus Eligibility

Benefits We Offer a Comprehensive Benefits Plan Including

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays

BEWARE OF FRAUD!
Hub Group Has Become Aware Of Online Recruiting Related Scams In Which Individuals Who Are Not Affiliated With Or Authorized By Hub Group Are Using Hub Group’s Name In Fraudulent Emails, Job Postings, Or Social Media Messages. In Light Of These Scams, Please Bear The Following In Mind

• Hub Group will never solicit money or credit card information in connection with a Hub Group job application.
• Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.
• Hub Group job postings are posted on our career site: https://www.hubgroup.com/careers

About Us

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers’ needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers’ supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit www.hubgroup.com .