Location General Manager

CarMax; Edison (NJ); On-site; USD 70,000 - 95,000; Full time

Job summary

CarMax is seeking a Location General Manager in Training in Edison, NJ to lead store operations, develop associates, and drive profitability while delivering best-in-class service. The role includes setting strategic goals and coaching senior management to achieve store success.

The program emphasizes leadership, innovation, and alignment with CarMax culture, with responsibility for EH&S and cross-functional collaboration across departments.

Qualifications

• 5+ years of management experience, preferably in retail.
• Proven leadership capabilities and ability to make independent decisions.
• Flexibility to work a rotating schedule including nights, weekends, holidays, and travel.

Responsibilities

• Lead total store operations, focusing on associate development, profitability, and customer satisfaction.
• Manage financial performance through P&L oversight and cost-control initiatives.
• Drive process improvements to enhance customer and associate experiences.
• Recruit, train, and promote associates to support store success.
• Provide vision, motivation, and coaching to senior management.
• Responsible for the EH&S program for the department/location, including inspections, waste disposal, safety, and PPE.

Skills

Leadership

Communication

Data interpretation

Multi-tasking

Retail experience

Strategic planning

Job description

As a Location General Manager in Training (LGM), you will begin a leadership development program designed to prepare you for full responsibility over one or more CarMax store locations. This role is pivotal in driving operational excellence, associate engagement, and customer satisfaction while ensuring alignment with CarMax's culture and strategic objectives. You will lead senior management teams, set store strategy, and create an environment where associates thrive and customers experience best-in-class service. If you are passionate about leadership, innovation, and delivering exceptional results, this is your opportunity to make a lasting impact.

Why CarMax?

At CarMax, we are the nation's largest retailer of used cars with stores from coast to coast, and we are still growing. We're rethinking the way people buy cars - and our associates help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. Whether you're advancing your career or growing your skillset, we are here to drive you forward.

Role Responsibilities

• Lead total store operations, focusing on associate development, profitability, and customer satisfaction, with emphasis on sales processes and budget management.
• Manage financial performance through effective P&L oversight and cost-control initiatives.
• Drive operational excellence by reducing waste and introducing process improvements that enhance customer and associate experiences.
• Recruit, train, and promote associates, ensuring a strong pipeline of talent to support store success and company growth.
• Foster engagement and development through regular feedback, performance reviews, and coaching conversations.
• Provide vision and motivation to senior management teams, setting clear strategies and goals for store success.
• Responsible for the Environmental, Health and Safety (EH&S) program for your department and/or location, including but not limited to self-inspections, hazardous waste disposal, workplace safety, and PPE.

Required Qualifications

• Ability to multi-task in a dynamic, fast-paced environment while maintaining attention to detail.
• Strong communication skills to effectively interact with customers and associates across departments.
• Proficiency in data interpretation and record management for accurate reporting and decision-making.
• Demonstrated ability to make independent, critical business decisions and identify improvement opportunities.
• 5+ years of management experience, preferably in retail, with proven leadership capabilities.
• Completion of CarMax-provided training and intermediate PC skills.
• Flexibility to work a rotating schedule, including nights, weekends, holidays, and occasional travel for meetings or training.