Local Operations & Community Impact Manager

Frontier Communications Corporation; Goleta (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

20 PTO days + 10 holidays

Day one medical/dental/vision

401k match 50% on 6%

Tuition Assistance

Parental leave (10 weeks)

Adoption program assistance

Wellness & work-life resources

Job summary

Frontier Communications Corporation is seeking a Local Manager to lead field operations, manage a P&L, and drive revenue growth while ensuring safety and customer satisfaction. The role requires strong supervision, strong communication skills, and the ability to train and motivate a team in a fast-paced environment.

You will coordinate with HR and marketing, engage with the community, and respond to customer survey feedback while upholding Frontier’s policies and labor agreements.

Qualifications

• Minimum high school diploma or GED required.
• CCNA, PMP or CWNP certifications are a plus.
• Valid state driver’s license with a clean driving record.

Responsibilities

• Meet service activation/repair dates and manage budgets.
• Manage P&L to achieve revenue goals and control expenses.
• Provide training and motivate the team to hit goals.
• Collaborate with HR to enforce policies and labor agreements.
• Maintain a safe work environment and conduct safety training.
• Represent Frontier in the community and with partners.

Skills

Field Technician experience

Supervisory experience

Communication with customers and labor

Team leadership under pressure

Basic PC skills (Excel, Word, PowerPnt

Availability for 24/7 support

Able to work in inclement weather

Education

High school diploma or GED

CCNA

PMP

CWNP

Valid driver’s license with clean record

Tools

Excel

Word

PowerPoint

Outlook

Job description

Frontier Communications Corporation is seeking a Local Manager to lead field operations, manage a P&L, and drive revenue growth while ensuring safety and customer satisfaction. The role requires strong supervision, strong communication skills, and the ability to train and motivate a team in a fast-paced environment.

You will coordinate with HR and marketing, engage with the community, and respond to customer survey feedback while upholding Frontier’s policies and labor agreements.