Local Dispatcher

Native American Talent; Sussex (WI); On-site; USD 42,000 - 54,000; Full time

Job summary

Native American Talent seeks a Local Dispatcher to coordinate and direct the WI fleet of Class A CDL trucks, troubleshoot driver issues, and communicate outcomes to the right teams across the platform.

You will prioritize job responsibilities, monitor load requests, and ensure DOT hours of service compliance while maintaining strong communication with drivers and load planners.

Qualifications

• High School Diploma or equivalent required.
• 1+ years in transportation/truck dispatching preferred.
• No certificates required.

Responsibilities

• Develop, administer, coordinate and manage pickups and deliveries for WI fleet.
• Prioritize duties to meet deadlines.
• Monitor load requests and pick-up/delivery details.
• Handle special pickup/delivery needs.
• Ensure DOT regulations and hours of service compliance.
• Communicate delivery objectives with drivers and load planners.
• Assist delivery services with tracking pickups and deliveries.

Skills

DOT regulations knowledge

Communication skills

Time management

Detail oriented

Multitasking

Interpersonal skills

Microsoft Office (Word/Excel/PowerPt)

Education

High School Diploma or equivalent

Job description

The Local Dispatcher is responsible for coordinating, communicating and directing the local fleet of Class A CDL to meet the needs of the business, while troubleshooting driver problems, traffic issues, mechanical failures and also communicating the outcomes to the appropriate parties.

KEY RESPONSIBILITIES

• Develop, administer, coordinate and manage the pickup and deliveries for our local WI fleet of trucks.
• Use independent discretion to prioritize job responsibilities to meet aggressive deadlines.
• Continually monitor load requests noting location for pick-up, delivery locations, pick-up dates and required delivery dates/times.
• Identify, evaluate and facilitate special pickup and delivery needs.
• Ensure consistent application and compliance of DOT regulations and hours of service.
• Facilitate the customer’s delivery objectives in a timely and effective manner through constant and direct communication with the drivers, load planners and other depts. across the platform as needed.
• Assist delivery services as needed for tracking of pickup and deliveries.

JOB REQUIREMENTS

Appropriate education and/or experience may be substituted on an equivalent basis

Education: High School Diploma or equivalent

Experience: One + years in a transportation or truck dispatching environment preferred

Certificates, Licenses, Registrations: none

Knowledge, Skills & Abilities

• Strong verbal and written communication skills
• Well-developed interpersonal skills
• Strong time management and organizational skills
• Must be able to prioritize and be detail oriented
• Ability to think logically and make sound decisions
• Ability to work with limited supervision, multitask and possess strong initiative
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to build strong working relationships with all levels of employees, across business groups
• Solid current knowledge of DOT regulations
• Demonstrated proficiency in Microsoft Office, including, Word, Excel, and PowerPoint
• Must be able to work extended hours, holidays and weekends as needed