Local Dispatcher

Quad; Sussex (WI); On-site; USD 26,000 - 39,000; Full time

Job summary

Quad is seeking a detail-oriented Local Dispatcher to coordinate the Wisconsin fleet of Class A CDL drivers. You will prioritize deliveries, monitor pickup and delivery windows, and resolve issues with drivers and other departments.

Ideal candidates have 1+ year in transportation or truck dispatching, strong communication skills, and the ability to work extended hours as needed. You will ensure DOT regulations are followed and collaborate across teams to meet deadlines.

Qualifications

• Strong verbal and written communication skills.
• Well-developed interpersonal skills.
• Strong time management and organizational skills.
• Must be able to prioritize and be detail oriented.
• Ability to think logically and make sound decisions.
• Ability to work with limited supervision, multitask and possess strong initiative.
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to build strong working relationships with all levels of employees, across business groups.
• Solid current knowledge of DOT regulations.
• Demonstrated proficiency in Microsoft Office, including Word, Excel, and PowerPoint.
• Must be able to work extended hours, holidays and weekends as needed.

Responsibilities

• Develop, administer, coordinate and manage the pickup and deliveries for our local WI fleet of trucks.
• Use independent discretion to prioritize job responsibilities to meet aggressive deadlines.
• Continually monitor load requests noting location for pick-up, delivery locations, pick-up dates and required delivery dates/times.
• Identify, evaluate and facilitate special pickup and delivery needs.
• Ensure consistent application and compliance of DOT regulations and hours of service.
• Facilitate the customer’s delivery objectives in a timely and effective manner through constant and direct communication with the drivers, load planners and other depts across the platform as needed.
• Assist delivery services as needed for tracking of pickup and deliveries.

Skills

Communication

Interpersonal skills

Time management

Detail orientation

Decision making

Multitasking

Cross-functional communication

Relationship building

DOT regulations

MS Office

Extended hours

Education

High school diploma

Tools

Microsoft Office

Job description

The Local Dispatcher is responsible for coordinating, communicating and directing the local fleet of Class A CDL to meet the needs of the business, while troubleshooting driver problems, traffic issues, mechanical failures and also communicating the outcomes to the appropriate parties.

Key Responsibilities

• Develop, administer, coordinate and manage the pickup and deliveries for our local WI fleet of trucks.
• Use independent discretion to prioritize job responsibilities to meet aggressive deadlines.
• Continually monitor load requests noting location for pick-up, delivery locations, pick-up dates and required delivery dates/times.
• Identify, evaluate and facilitate special pickup and delivery needs.
• Ensure consistent application and compliance of DOT regulations and hours of service.
• Facilitate the customer’s delivery objectives in a timely and effective manner through constant and direct communication with the drivers, load planners and other depts. across the platform as needed.
• Assist delivery services as needed for tracking of pickup and deliveries.

Job Requirements

Appropriate education and/or experience may be substituted on an equivalent basis

Education

High School Diploma or equivalent

Experience

One + years in a transportation or truck dispatching environment preferred

Certificates, Licenses, Registrations

none

Knowledge, Skills & Abilities

• Strong verbal and written communication skills
• Well-developed interpersonal skills
• Strong time management and organizational skills
• Must be able to prioritize and be detail oriented
• Ability to think logically and make sound decisions
• Ability to work with limited supervision, multitask and possess strong initiative
• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
• Ability to build strong working relationships with all levels of employees, across business groups
• Solid current knowledge of DOT regulations
• Demonstrated proficiency in Microsoft Office, including, Word, Excel, and PowerPoint
• Must be able to work extended hours, holidays and weekends as needed