Lobby & Public Spaces Attendant - Elevate Guest Experience

Pyramid Global Hospitality; Minneapolis (MN); On-site; USD 19,286 - 27,552; Full time

Job summary

Pyramid Global Hospitality is seeking a dedicated Lobby Attendant for Rand Tower, Minneapolis, a Tribute Portfolio Hotel. Join a team focused on delivering exceptional service and maintaining pristine public spaces and supporting room attendants.

Responsibilities include cleaning public areas, assisting with linen and supplies, and ensuring guest comfort. Candidates should be detail-oriented, reliable, and able to lift up to 25 lbs. Growth and teamwork are emphasized.

Qualifications

• Housekeeping experience desirable.
• Neat, pleasant personality.
• Time management skills.
• Ability to work on feet for an extended period.
• Ability to communicate effectively.
• Ability to move, traverse, position self to reach corners on floors and high places; observe conditions, detect odors, position and navigate carts up to 100 lbs.
• Lift, carry and position loads of at least 25 lbs.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to accomplish the goal of resort/hotel cleanliness.
• Walk all assigned floors at beginning and end of shift to collect bags, trash, and soiled linen.
• Pickup clean linen and refill the par stock of linen on each floor pantry.
• Ensure cleanliness of all public areas to include bathrooms, lounge areas and hallways.
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms.
• Clean all public areas in the prescribed manner while following department standard operating procedures.
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.

Skills

Time management

Communication

Attention to detail

Physical stamina

Guest service

Tools

Vacuum cleaner

Mop

Broom

Spray bottle

Job description

Pyramid Global Hospitality is seeking a dedicated Lobby Attendant for Rand Tower, Minneapolis, a Tribute Portfolio Hotel. Join a team focused on delivering exceptional service and maintaining pristine public spaces and supporting room attendants.

Responsibilities include cleaning public areas, assisting with linen and supplies, and ensuring guest comfort. Candidates should be detail-oriented, reliable, and able to lift up to 25 lbs. Growth and teamwork are emphasized.