Lobby / Public Area Attendant - PM

Legacy Ventures Hospitality; Atlanta (GA); On-site; USD 25,000 - 30,000; Full time

Job summary

A leading hospitality company is seeking a Lobby / Public Area Attendant to maintain cleanliness in public areas. The role requires effective communication, customer service, and teamwork skills. Ideal candidates should be flexible with their schedules and able to multitask in a busy environment.

Qualifications

• Flexible schedule, able to work various shifts including weekends and holidays.
• Exceptional customer service skills and ability to multitask.

Responsibilities

• Clean and maintain all public restrooms and areas to meet cleanliness standards.
• Communicate effectively with guests and handle customer problems professionally.

Skills

Customer Service

Teamwork

Communication

Education

High school diploma or GED

Job description

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Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote growth, development, and leadership.

Summary: To clean and maintain all public restrooms and areas to meet company standards of cleanliness.

Essential Duties and Responsibilities:

• Communicate effectively with guests, team members, and community.
• Adhere to Legacy Ventures Service standards and policies, including personal appearance, attendance, and safety.
• Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents, and floors.
• Dust furniture, pictures, and shelves; clean walls, ceilings, windows, and sills.
• Follow cleaning procedures and use of cleaning agents properly.
• Replenish supplies as needed.
• Clean corridors and stairways; vacuum rugs and carpets; maintain upholstered furniture and draperies.
• Empty wastebaskets and manage trash disposal.
• Remove items left in public areas and handle lost and found items appropriately.
• Report maintenance issues promptly.
• Maintain knowledge of company information and local area to assist guests.
• Handle customer problems professionally and resolve issues effectively.
• Keep storerooms clean and organized.
• Greet guests courteously and interact positively with customers and staff.
• Follow attendance rules and be available to work various shifts, including weekends and holidays.
• Perform other duties as assigned.

Qualifications:

• Flexible schedule, able to work days, evenings, nights, weekends, and holidays.
• Exceptional customer service skills.
• Ability to multitask in a busy environment and remain flexible.
• Teamwork skills.
• Self-motivated with good communication skills.
• Excellent written, verbal, and organizational skills; computer literacy.

Education/Experience: High school diploma or GED preferred; 6-12 months related experience or equivalent.

Language Skills: Ability to read, write, and present information effectively.

Mathematical Skills: Basic math skills and ability to interpret data.

Reasoning Ability: Apply common sense to carry out instructions and solve problems.

Physical Demands: Regularly stand, handle objects, communicate; lift/move up to 50 pounds with accommodations as needed.

Additional Details:

• Seniority level: Entry level
• Employment type: Other
• Job function: Management and Manufacturing
• Industry: Hospitality