Lobby / Public Area Attendant - PM

Legacy Ventures; Atlanta (GA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in hospitality is seeking dedicated individuals to join their team. This role involves maintaining cleanliness in public areas and providing exceptional customer service. Candidates should possess strong communication skills and a flexible schedule to meet the demands of a busy environment. Join a company that values its team members and offers opportunities for growth and development. If you are self-motivated and enjoy working in a dynamic setting, this position is perfect for you. Make a difference in the guest experience and be part of a supportive team committed to excellence.

Qualifications

• Must have exceptional customer service skills and a flexible schedule.
• Ability to communicate effectively with guests and staff.

Responsibilities

• Clean and maintain public restrooms and areas to company standards.
• Communicate effectively with guests and report maintenance issues.

Skills

Customer Service Skills

Communication Skills

Teamwork

Flexibility

Organizational Skills

Education

High School Diploma or GED

Job description

Job Details Job Location: Embassy Suites Atlanta Centennial Olympic Park (LHP ES1) - Atlanta, GA Position Type: Full Time Salary Range: Undisclosed Job Category: Hospitality - Hotel Description

Company Overview: We have built our company one person at a time. We understand that our team members are the key to our success. Our superior results begin by hiring and training good people and continue by supporting and retaining them. We build cohesive teams and promote opportunities for growth, development and leadership.

Summary: To clean and maintain all public restrooms and public areas in impeccable condition to achieve company standards of cleanliness.

Essential Duties and Responsibilities:

1. Self-starting personality with an even disposition to effectively communicate with guests, team members and community.
2. Be familiar with and adhere to Legacy Ventures Service standards as outlined in the Blueprint and other policies / rules of conduct, to include personal appearance / grooming, attendance and safe / efficient operations.
3. Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents for all public restrooms.
4. Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed for all public spaces.
5. Adhere to cleaning procedures and instructions for use of cleaning agents.
6. Replenishes supplies for business center and other areas as needed.
7. Cleans corridors and stairways; vacuums rugs, carpets, upkeep upholstered furniture, and draperies.
8. Dusts furniture. Washes walls, ceiling, and woodwork. Washes windows, door panels, and sills.
9. Empties wastebaskets, transports trash and waste to disposal area.
10. Removes any items left behind from public areas and takes to lost and found with proper documentation.
11. Reports any maintenance related problems to the maintenance department through the proper communication channels.
12. Possess thorough knowledge of all in house information and events along with local area information to assist guest when needed.
13. Associate will empower himself to accept any customer problem brought to their attention as their problem and do everything in their power to get the problem resolved.
14. Associate will assume the responsibility of maintaining the storerooms in a clean, neat, and organized state.
15. Acknowledgment and a pleasant greeting given to each and every guest. Interacts with internal and external customers in a positive, professional and accommodating manner.
16. Comply with attendance rules and be available to work on a regular basis.
17. Perform any other job related duties as assigned.

Qualifications Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Must have a flexible schedule and ability to work days, evenings or nights any day of the week, including weekends and holidays.
2. Must have exceptional customer service skills.
3. Demonstrated ability to perform multiple tasks in a busy environment and remain flexible.
4. Ability to work well in a team environment.
5. Must have a self-starting personality with an even disposition to effectively communicate with guests and staff.
6. Possess excellent written, verbal, and organizational skills. Computer literacy and financial management a must.

Education and/or Experience:

High school diploma or general education degree (GED) preferred; or six to twelve months related experience and/or training; or equivalent combination of education and experience.

Language Skills:

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other associates of the organization.

Mathematical Skills:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

Physical Demands:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to ensure individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; and talk or hear. The associate is occasionally required to walk and reach with hands and arms.

The associate must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.