LOBBY - PUBLIC AREA ATTENDANT

Crescent Hotels & Resorts; New Orleans (LA); On-site; USD 10,000 - 60,000; Full time

Job summary

Crescent Hotels & Resorts is seeking a Lobby Public Area Attendant to ensure the cleanliness and positive atmosphere of the hotel's public spaces. This entry-level role requires excellent customer service skills and a willingness to work flexible hours. Join a team dedicated to providing exceptional guest experiences and enjoy employee benefits including travel discounts.

Benefits

Health & wellness programs

Learning and development opportunities

Travel discounts

Qualifications

• Ability to work evenings, weekends, and holidays as needed.
• Ability to communicate information and ideas effectively.

Responsibilities

• Responsible for maintaining cleanliness of public areas.
• Interact positively with guests and assist with their needs.
• Follow company policies and perform duties as requested.

Skills

Customer service

Communication

Basic English

Job description

Join to apply for the LOBBY - PUBLIC AREA ATTENDANT role at Crescent Hotels & Resorts

1 day ago Be among the first 25 applicants

Join to apply for the LOBBY - PUBLIC AREA ATTENDANT role at Crescent Hotels & Resorts

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

Save this job

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright

Job OverviewWe’re looking for a Lobby Public Attendant to join our dynamic team. Whether it’s delivering exceptional guest experiences, supporting our world-class culinary and hospitality teams, or ensuring smooth daily operations, you’ll be an essential part of what makes The NOPSI a standout destination!

What You’ll Do

• Responsible for all areas of the Public Area Attendant Checklist on a daily basis.
• Stock caddies/carts with all required cleaning supplies, linen, amenities, and equipment.
• Maintain awareness of guests, greeting guests in passing, using names when known, moving carts to allow guests to pass, and turning off vacuum cleaners when guests are present.
• Empty and recycle trash.
• Clean stairwells, windows, furniture, lighting, fixtures, drapes, vents, and plants.
• Sweep and mop floors; vacuum and shampoo carpets.
• Clean and stock public restrooms,
• Clean fitness center, employee locker rooms, offices, guest and service elevators, drinking fountains, vacuum cleaners daily.
• Unload and store all unused items from caddies/carts, and store caddies/carts correctly.
• Maintain positive and professional communication with all staff.
• Provide recognition to others, including co-workers, supervisors, managers, and directors.
• Ensure a healthy and safe work environment for staff and guests.
• Be knowledgeable of property facilities, services, hours of operation, in-house events, conferences, and amenities to proactively assist guests.
• Promote property outlets to guests.
• Assist guests in finding locations within the property by escorting, when possible, or giving clear directions.
• Resolve guest complaints using property procedures.
• Create a positive environment in which all employees have the ability to maximize their potential.
• Listen to comments, criticisms, and feedback from guests, employees, and managers.
• Participate in daily pre-shift meetings.
• Always smile and offer a warm greeting to all.
• Take the initiative to offer assistance throughout the property.
• Perform duties in accordance with company standards, policies, and guidelines, and applicable laws and regulations.
• Perform additional duties as requested by department managers and supervisors.
• Communicate with supervisors and managers to ensure that assigned duties are completed to standard.
• Coordinate operations with other departments, as needed.
• Present a professional image to employees, guests, clients, owners, and investors.
• Maintain confidentiality of guests, employee, and company information.
  
  

What We’re Looking For

• Ability to work evenings, weekends, and holidays, as needed.
• Ability to comprehend and use basic language, either written or spoken, to communicate information and ideas.
• Ability to read, comprehend, and write simple instructions.
• Ability to perform numerical operations using basic counting, adding, subtracting, multiplying or dividing.
• Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, and diplomacy.
• Basic English required: additional languages preferred.
  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Save this job

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Crescent Hotels & Resorts by 2x

Get notified about new Attendant jobs in New Orleans, LA.

New Orleans, LA $11.26-$11.26 2 months ago

Harvey, LA $41,000.00-$45,000.00 9 months ago

Room Attendant (Full-Time)* Free Parking

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1449)

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.