Public Area Attendant

Virgin Hotels; New Orleans (LA); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hotel is looking for dedicated cleaning staff who are passionate about maintaining high cleanliness standards and providing exceptional guest experiences. Ideal candidates should possess strong teamwork skills and attention to detail while ensuring a fun atmosphere. Responsibilities include maintaining public areas, managing guest requests, and adhering to safety guidelines. If you thrive in collaborative environments and enjoy serving guests, apply to join the Virgin Hotels team!

Qualifications

• Ability to scrub and scour different surfaces.
• Willing to work as part of a team.
• Educated on using proper cleaning chemicals.

Responsibilities

• Maintain cleanliness of public areas, stairwells, and elevators.
• Handle guest requests and deliver laundry.
• Restock supplies and report safety issues.

Skills

Teamwork

Attention to Detail

Cleaning Skills

Education

Legal ability to work in the United States

Preferred: Additional foreign language

Tools

Cleaning Chemicals

Cleaning Tools

Job description

Who we are:

We love what we do and what we do is important! We believe that everyone should leave feeling better – this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can’t create that special experience for our guest.

Your mission:

Should you choose to accept it…

If you are a neat-freak who loves cleanliness, organized and ensure that everything is in its right place, then this job is for you. You will be responsible for maintaining Virgin Hotel’s highest standards of cleanliness for the public areas, stairwells and elevators. You will also be required to communicate, coordinate and work well with other teammates, managers and guests. You must have attention to details and follow proper safety procedures. Even more so, we expect you to be aware of your surroundings and notice/anticipate guest needs in order to engage the guest to let them know that you are there to take care of them with your genuine and “go the extra mile” service. Holding the elevator door and opening doors for our guests goes a long way. Your teamwork and willingness to help others will be on display as you help your fellow teammates in ensuring the cleanliness of the hotel. Most of all, we want you to have FUN since you play a huge role in creating that memorable guest experience!

The Nitty-Gritty:

What exactly you will be doing…

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests :

• Maintains the standard of cleanliness for the public areas, stairwells, and elevators.
• Handle guest’s requests asassigned
• Delivers guest laundry asneeded
• Report to designated shift in assignedattire
• Performs designated duties within timeallotted
• Uses only the designated cleaning chemicals andtools
• Reports any guest or safety issues to a manager orsupervisor
• Keep guest information confidential andsecure
• Responsible for all keys assigned and complies with the key policy established by thecompany
• Complies with security policies of thehotel
• Restock supplies asneeded
• Complete a manager’s request within reason (Think of RB here)

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have come to the right place…

• Ability to scrub and scour different surfaces using the appropriate tools
• Willing to work as part of a team asneeded
• Educated on using the proper cleaning chemicals to clean the hotelproperly
• Conserve water and chemicals according to training standards
• Frequent bending, stooping, reaching andwiping
• Able to lift up to 25pounds
• Able to push up to 100pounds

Background must-have:

• Current, legal and unrestricted ability to work in the UnitedStates
• Preferred: Additional foreign language