Lobby / Laundry Attendant

Hilton Durham near Duke University; Durham (NC); On-site; USD 23,000 - 30,000; Full time

Job summary

Hilton Durham near Duke University is seeking a Laundry Attendant to ensure efficient retrieval, processing, and distribution of laundry for hotel guests. The role requires operating ironing and folding machines, sorting and stacking items by type, and maintaining clean, organized work areas.

The position supports a 24/7 hotel operation with varied shifts and responsibilities across the laundry department. You will monitor chemical and water usage, adhere to safety procedures, and assist other

Qualifications

• Any combination of education and experience that provides the required knowledge, skill, and ability.
• No previous experience required.

Responsibilities

• Sort stained/damaged items and determine status for rewash or discard.
• Operate ironing and folder machines and process cleaned articles.
• Fold items and stack by type and size; place in designated areas.
• Remove lint and debris from dryer filters.
• Use cleaning chemicals according to regulations and hotel requirements.
• Check condition and cleanliness of laundry machinery.
• Monitor chemical and water usage to maximize efficiency.
• Maintain cleanliness and organization of work areas.
• Restock work areas for next shift.
• Turn in lost and found items and guest room keys.
• Follow safety, security, and fire procedures.
• Provide a safe work environment and proper PPE usage.
• Assist other housekeeping staff as needed.

Skills

No previous experience

Education

No formal education required

Job description

JOB SUMMARY

Assure efficient retrieval, processing, and distribution of laundry to provide laundry services to our guests. .

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.

ESSENTIAL JOB FUNCTIONS

Sort all stained/damaged items and determine status for rewash or discard; maintain continuous inventory of discarded items.

• Operate the ironing and folder machines according to specifications, while processing cleaned articles through the machines.
• Fold cleaned articles and stack into designated amounts by type and size. Place stacks in specified areas of distribution.
• Remove lint and debris from dryer filters as specified in departmental procedures.
• Use cleaning chemicals according to OSHA regulations and hotel requirements.
• Check the working condition and cleanliness of laundry machinery.
• Monitor usage of chemicals and water to maximize consumption.
• Maintain cleanliness and organization of work areas throughout shift.
• Restock work areas for next shift as assigned.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Housekeeping Personnel when need.

Qualifications

KNOWLEDGE, SKILLS & ABILITIES

The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable

• Any combination of education and experience that provides the required knowledge, skill, and ability.
• No previous experience required.

PHYSICAL DEMANDS

• Ability to Lift, Push & Pull up to (50) pounds required.
• Frequent bending while loading/unloading washers/dryers, sorting linen and folding.
• Continuous movement throughout department.
• Standing is required during the entire shift.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Source: Driftwood Hospitality