Lobby Experience Specialist

Concord Hospitality Brand; Springfield (VA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

401K options

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Brand is hiring a Hotel Lobby Attendant to maintain lobby and public spaces in a clean, orderly condition following standard procedures. They will support the Front Desk and other hotel operations as needed.

Responsibilities include cleaning lobby glass, restrooms, pool area, exercise room, and assisting with guest requests. This is a full-time role with a focus on safety, quality, and guest satisfaction.

Qualifications

• Experience in hospitality or housekeeping preferred.
• Ability to stand for long periods and lift light loads.
• Excellent customer service skills.

Responsibilities

• Maintain overall cleanliness of lobby areas, doors, and registration desk.
• Clean and stock public restrooms, replenish supplies as needed.
• Clean pool area, glass doors, and spa area as applicable.
• Clean exercise room and break areas; remove trash and logs updated.
• Assist with guest requests and communicate changes in suite status to Front Desk.

Skills

Customer service

Attention to detail

Time management

Tools

Cleaning equipment

Job description

Concord Hospitality Brand is hiring a Hotel Lobby Attendant to maintain lobby and public spaces in a clean, orderly condition following standard procedures. They will support the Front Desk and other hotel operations as needed.

Responsibilities include cleaning lobby glass, restrooms, pool area, exercise room, and assisting with guest requests. This is a full-time role with a focus on safety, quality, and guest satisfaction.