Lobby Concierge & Guest Experience Specialist

Concord Hospitality Enterprises Co.; Pittsburgh (Allegheny County); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Competitive wages

Medical insurance

Dental insurance

Vision insurance

401(k) program with company match

Discounted room rates

Training, development, and career

Job summary

Concord Hospitality Enterprises Co. is hiring a Lobby Attendant to keep the hotel lobby and public spaces clean, welcoming, and safe for guests and associates. You will support front desk communication and guest requests with professionalism.

Full-time position with benefits including medical/dental/vision, life and disability options, a 401(k) plan with company match, and discounted room rates across Concord-managed hotels. Training and career advancement opportunities are also provided.

Qualifications

• Experience in housekeeping or hospitality preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Responsibilities

• Maintain overall cleanliness of lobby and public areas, including restrooms, pool, and exercise room.
• Replenish supplies and remove trash as needed throughout guest and associate spaces.
• Assist with laundry support and delivery of guest amenities such as cribs and roll-away beds.
• Communicate suite status changes with the Front Desk and courteously respond to guest requests.
• Support pool and spa upkeep in compliance with health and safety regulations.

Job description

Concord Hospitality Enterprises Co. is hiring a Lobby Attendant to keep the hotel lobby and public spaces clean, welcoming, and safe for guests and associates. You will support front desk communication and guest requests with professionalism.

Full-time position with benefits including medical/dental/vision, life and disability options, a 401(k) plan with company match, and discounted room rates across Concord-managed hotels. Training and career advancement opportunities are also provided.