Lobby Experience Concierge

Concord Hospitality Enterprises Co.; Columbus (OH); Hybrid; USD 24,000 - 34,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term dis

401(k) program with company match

Tuition assistance

Discounted room rates at Concord-manag

Training, development, and career_adv

Job summary

Concord Hospitality is seeking a Lobby Attendant to maintain the lobby and public spaces, ensuring a clean, safe and welcoming environment for guests and associates. You will handle housekeeping tasks, restrooms, pool and fitness areas, restock supplies, assist with laundry support and guest amenities, and coordinate with Front Desk to communicate room status and guest requests.

This full-time role offers benefits under Concord's Associate First culture.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Responsibilities

• Maintain cleanliness of lobby and public areas, including restrooms, pool, and exercise room.
• Replenish supplies and remove trash as needed throughout guest and associate spaces.
• Assist with laundry support and delivery of guest amenities such as cribs and roll-away beds.
• Communicate suite status changes with the Front Desk and courteously respond to guest requests.
• Support pool and spa upkeep in compliance with health and safety regulations.

Skills

Attention to detail

Teamwork

Physical stamina

Guest service

Job description

Concord Hospitality is seeking a Lobby Attendant to maintain the lobby and public spaces, ensuring a clean, safe and welcoming environment for guests and associates. You will handle housekeeping tasks, restrooms, pool and fitness areas, restock supplies, assist with laundry support and guest amenities, and coordinate with Front Desk to communicate room status and guest requests.

This full-time role offers benefits under Concord's Associate First culture.