Lobby Concierge: Guest Experience & Cleanliness

Niagara's Finest; Northern (KY); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Vintage Hotels & Niagara’s Finest Hotels is seeking a Lobby Attendant to join our team. You will provide personalized guest service in a fast-paced hotel environment, keeping public areas clean and well stocked while focusing on guest needs.

The role requires flexible hours including evenings and weekends; prior hospitality or sales experience is a plus, and we value reliability, attention to detail, and a team-first attitude.

Qualifications

• Prior customer service or guest-facing experience preferred.
• Sales experience considered an asset.
• WHMIS training is considered an asset.

Responsibilities

• Provide personalized guest service in all interactions.
• Maintain cleanliness of all common areas, hallways, meeting spaces, and lounges.
• Replenish soaps and paper supplies and assist with guest needs.

Skills

Up-selling experience

Sales experience

WHMIS training

Job description

Vintage Hotels & Niagara’s Finest Hotels is seeking a Lobby Attendant to join our team. You will provide personalized guest service in a fast-paced hotel environment, keeping public areas clean and well stocked while focusing on guest needs.

The role requires flexible hours including evenings and weekends; prior hospitality or sales experience is a plus, and we value reliability, attention to detail, and a team-first attitude.