Lobby Bartender

Arlo Williamsburg; New York (NY); On-site; USD 30,000 - 50,000; Full time

Job summary

A dynamic independent lifestyle hotel in New York is seeking an experienced Bartender. The role involves taking orders, serving drinks, and providing an exceptional dining experience. Ideal candidates should possess strong bartending skills and customer service expertise, along with a professional bartending certification.

Qualifications

• Completed 40 hours of training in a professional bartending program.
• Experience in fast-paced bar environments.
• Strong ability to anticipate guest needs and resolve complaints.

Responsibilities

• Take orders and serve drinks efficiently while ensuring guest satisfaction.
• Maintain cleanliness and organization of the bar area.
• Handle cash and process payments accurately.

Skills

Customer Service

Bartending Skills

Knowledge of Cocktails

Education

Professional Bartending Program (40 hours)

Job description

Arlo Hotels, an independent lifestyle hotel, is now actively seeking a dynamic Bartender. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so, keep on reading! Here at Arlo, we strive to create a sense of awe that leaves those we touch wanting more.

The bartender plays a vital role in the restaurant. You are responsible for taking orders, making beverages for guests, serving drinks, selling food, and building repeat clientele. Beyond that, you are expected to use your skill, knowledge, and personality to provide a dining experience that exceeds expectations. You have been chosen for this position because of your experience, ability, and character. Together, we aim to deliver a memorable dining experience for each guest.

RESPONSIBILITIES AND AUTHORITIES :

• Always treat guests with courtesy and respect in various situations.
• Maintain honesty and integrity.
• Report immediately any accidents or incidents that may occur at work.
• Acknowledge guests with eye contact.
• Use guest names whenever possible.
• Report all guest concerns to management in a timely manner.

SPECIFIC DUTIES

• Acknowledge all bar guests immediately, regardless of how busy it is.
• Take food and beverage orders, utilizing sales techniques and making appropriate recommendations.
• Read your guests to make suitable suggestions.
• Input orders correctly into the POS system.
• Have strong knowledge of all house cocktails and standard recipes.
• Be knowledgeable about the wine list and ready to answer questions.
• Prepare beverages quickly for bar and service bar guests.
• Open wine and champagne bottles using proper techniques.
• Anticipate guest needs, respond promptly, and acknowledge all guests.
• Interact courteously and professionally with guests, supervisors, and co-workers.
• Proactively resolve guest complaints.
• Act with integrity and honesty, and alert management to any issues.
• Maintain cleanliness, sanitation, and organization of the bar.
• Properly mark all bar guests for each course before food delivery.
• Always try to anticipate your guests’ needs.
• Keep menu knowledge current and review regularly for updates.
• Alert management to great guests, big spenders, distributors, and others needing extra attention.
• Ensure accuracy of guest checks and process payments promptly.
• Handle cash correctly and give the correct change.
• Close out cash checks promptly at the end of shifts.
• Complete end-of-night checkout procedures.
• Notify management of pertinent shift information.
• Follow all responsible alcohol service practices, including carding guests under 40.
• Adhere to health department procedures and best practices behind the bar.

REQUIREMENTS :

• 40 hours of training in a professional bartending program.