Lobby Bar - Server - PT

Seminole Hard Rock Hotel & Casino Hollywood; Town of Florida (NY); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, vision and life insurance

401(k)

Paid time off

Annual bonus opportunity

Job summary

Join Seminole Hard Rock Hotel & Casino Hollywood as a Model Server, responsible for serving drinks and promoting the lounge. You will enhance guest experiences by acting as a brand ambassador and entertaining clientele, ensuring top-notch service at all times.

The ideal candidate has beverage service experience and modeling proficiency. Enjoy competitive benefits including medical insurance, 401(k), and more.

Qualifications

• Minimum one year experience in beverage/cocktail service.
• Previous nightclub and/or entertainment venue experience preferred.
• Modeling and/or promotions experience within the last five years required.

Responsibilities

• Serve and expedite guests’ drinks in a courteous manner.
• Promote the lounge and develop a personal clientele.
• Maintain quality service standards and create a friendly atmosphere.

Skills

Beverage/cocktail service experience

Customer interaction skills

Modeling techniques

Education

High School Diploma or equivalent

Job description

Benefits & Perks

We offer medical, dental, vision and life insurance, 401(k), paid time off, annual bonus opportunity and more.

Job Summary

Under the direction of the Assistant Beverage Manager, the Model Server is responsible for serving and expediting guests’ drinks, promoting the lounge, acting as a brand ambassador, entertaining and interacting with clientele, and ensuring the highest levels of guest service at all times.

Essential Job Functions

• Exhibits conduct in accordance with all Gaming Commission Regulations and Seminole Tribe of Florida departmental policies and procedures.
• Takes guest orders, serves drinks and collects monies in a courteous and efficient manner. Adheres to cash handling procedures.
• Markets and promotes the lounge and services offered to a targeted guest base. Focuses on the development of a personal clientele list.
• Develops promotional ideas for increasing business levels and revenue opportunities.
• Models designer apparel and accessories. May be required to make several costume changes during the scheduled shift.
• Interacts and entertains guests in a cordial and gracious manner, thereby creating a memorable experience and building guest loyalty.
• Maintains quality service standards with all guests by creating a friendly, relaxed atmosphere while visiting the guests’ table and coordinating service requests.
• Maintains a constant awareness of safety and accident prevention and immediately notifies the Supervisor if an accident does occur. Informs Supervisor of any irregularities, guest complaints or other disputes that cannot be readily resolved.
• Assists the department head with the training/mentoring of new team members as requested.
• Makes sure all assigned wardrobe and costumes are maintained in accordance with established standards. Does not modify uniform without management approval.
• Follows proper check settlement control procedures.
• Might participate in a professional photo shoot.
• Acts as a role model to all employees and presents oneself as a credit to Seminole Gaming.
• Demonstrates a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations.
• Shows actions and behaviors that reinforce the Company’s mission and values of communication, integrity, fun, respect, accountability, passion and dedication.
• Ensures prompt and discreet notification to managers or the Ethics Hotline of any observation of illegal acts or internal ethics violations.
• Performs other job duties as assigned.

Qualifications

• High School Diploma or equivalent and one year experience in beverage/cocktail service.
• Previous experience working in a nightclub and/or entertainment venue highly preferred.
• Current or previous modeling and/or promotions experience within the last five years required.
• Previous experience in an upscale gaming lounge or similar entertainment environment preferred.
• Must be able and willing to properly wear the assigned uniform or a special event costume.
• Must demonstrate the ability to wear specifically designed clothing or costumes with flair and techniques associated with modeling industry requirements; posture, gestures and movement.

Work Environment

• Requires frequent standing, walking, hand use, reaching, talking, hearing, tasting or smelling, and lifting or moving up to 50 pounds.
• Vision requirements include close, distance, color, peripheral vision, depth perception and ability to adjust focus.
• The casino environment is hectic, fast‑paced, crowded and noisy, with possible exposure to second‑hand smoke, excessive noise and constant interaction with the public.
• Must communicate effectively with guests in English.

EEO & Preference

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements.

Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Conditions

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations prior to an offer being extended. Background checks may include a credit check and a criminal background check.