Beverage Server - Casino Service Bar

Hard Rock Hotel & Casino Ottawa; Wyoming; On-site; USD 17,000 - 25,000; Full time

Job summary

Seminole Gaming is hiring a Beverage Server to provide attentive service at our casino property. The role involves serving both alcoholic and non-alcoholic beverages, handling cash, and upholding safety and regulatory standards in a fast-paced environment.

Candidates should have a high school diploma or GED, a Mixology certificate, and at least 2 years of high-volume bartending experience. The position requires flexibility for nights, weekends, and holidays.

Qualifications

• High school diploma or GED and Mixology certificate required.
• Minimum 2 years of high-volume bartending experience.
• TIPS certification and sanitation certification preferred.
• Basic math skills for cash handling and billing.
• Ability to deliver a positive, memorable guest experience and a professional demeanor.

Responsibilities

• Take guest orders, serve drinks, and handle cash with courtesy and efficiency.
• Ensure guest satisfaction and maintain a clean, sanitary bar area.
• Adhere to liquor laws, TIPS guidelines, and beverage control procedures.
• Support a safe, responsible gaming and alcohol service culture.
• Collaborate with team members to promote positive guest relations.

Skills

Customer service

Mathematical skills

Professional demeanor

Flexible schedules

Education

High school diploma / GED

Mixology certificate

TIPS certification

Sanitation certification

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

The Beverage Server will serve both alcoholic and non-alcoholic beverages to guests throughout the property ensuring a positive guest experience.

ESSENTIAL JOB FUNCTIONS

May include but are not limited to:

• Take guest orders, serves drinks and collects monies in a courteous and efficient manner. Adhere to cash handling procedures.
• Ensure guest satisfaction in assigned areas and other areas if necessary.
• Adhere to state liquor laws and TIPS training guidelines.
• Keep bar and service area clean, sanitary and organized at all times.
• Adhere to beverage control procedures.
• Adhere to all regulatory, departmental and company policies and procedures
• Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discretely notifying appropriate management of concerns and observations
• Promote positive guest and team member relations

QUALIFICATIONS

• High school diploma or general education degree (GED) is required as well as certificate in Mixology.
• Minimum of two (2) years in high volume bartending. T.I.P.S. certification and Sanitation certification is preferred.
• Basic mathematical skills specific to job responsibilities are required, to include ability to add, subtract, multiply and divide specific to position responsibilities.
• Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
• Must present an image of excitement, enthusiasm and outgoing personality, while being able to project a professional demeanor.
• Ability to work flexible schedules, including nights, weekends and holidays is required.

WORK ENVIRONMENT

• May be exposed to casino related environmental factors including, but not limited to, second hand smoke and excessive noise.
• While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.

CLOSING

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.