Lobby Attendant - Public Spaces & Guest Experience

DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park; Durham (NC); On-site; USD 15,153 - 20,664; Part time

Benefits offered by this job

Medical, dental, and vision insurance

Disability Insurance

Life Insurance

Employee Assistance Program

Supplemental benefits

401k matching

Employee discount program

Vacation and Sick Time

Job summary

The Lobby Attendant at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park maintains clean public spaces and floors, ensuring a welcoming environment for guests and colleagues. Under supervision, you clean, stock, and protect flooring materials, while upholding safety and professional standards across hotel operations.

Shifts run Thursday to Sunday (4pm–11pm) with additional Saturday/Sunday 8am–4pm coverage; duties include restocking supplies and assisting with other

Qualifications

• HS Diploma or equivalent preferred.

Responsibilities

• Establish, evaluate, and perform cleaning and preventive maintenance for all hotel flooring surfaces under supervision.
• Keep abreast of new cleaning procedures and products for maintaining public spaces.
• Collaborate with hotel departments to maintain clean, fresh public areas.
• Greet guests warmly and act as a hotel ambassador.
• Respond to guest inquiries and concerns.
• Stock cleaning carts with supplies for shifts.
• Sweep, vacuum, mop, scrub, and maintain hotel floors with tools and equipment.
• Follow safety procedures per MSDS guidelines.
• Observe and report maintenance or safety issues to the appropriate department.
• Assist with other housekeeping tasks as needed, including room cleaning.
• Adhere to company policies, safety and security protocols, and maintain a professional appearance.

Education

HS Diploma or equivalent preferred

Job description

The Lobby Attendant at DoubleTree by Hilton Hotel Raleigh-Durham Airport at Research Triangle Park maintains clean public spaces and floors, ensuring a welcoming environment for guests and colleagues. Under supervision, you clean, stock, and protect flooring materials, while upholding safety and professional standards across hotel operations.

Shifts run Thursday to Sunday (4pm–11pm) with additional Saturday/Sunday 8am–4pm coverage; duties include restocking supplies and assisting with other