Houseperson Housekeeping

Magnolia Hotels; Houston (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Magnolia Houston Hotel is seeking a detail‑oriented housekeeper to maintain cleanliness in guest rooms, corridors, storage areas and public spaces. You will follow safety procedures and report issues while ensuring a high level of service for guests throughout your shift.

The role requires flexible availability and the ability to work varied shifts, with a focus on accuracy, organization, and adherence to Magnolia’s standards.

Qualifications

• High school diploma or GED or equivalent combination.
• Previous hospitality experience in a Four Diamond quality organization preferred.
• Must be able to understand, speak, read, and write in English.

Responsibilities

• Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries.
• Be detail oriented, organized, and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments.
• Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment.
• Maintain complete knowledge of proper maintenance and use of equipment.
• Monitor and maintain safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas as assigned.
• Follow procedures for handling, cleaning, disposing of, or moving objects/materials and/or cleanup of blood, infectious materials, or bodily fluids per OSHA standards.
• Provide accurate key control and security for all keys, buildings, and vehicles.
• Report damages or maintenance problems as they arise.
• Handle lost and found items according to department and company procedures.
• Report to work on time according to schedule.

Skills

Detail oriented

Organized

Flexible

English proficiency

Education

High school diploma or GED

Six months related experience or training

Job description

This position at Magnolia Houston Hotel shall strive to provide exceptional service to both internal and external guests at all times. S/he is responsible for providing support in maintaining the cleanliness of guest rooms, corridors, housekeeping storage, linen closets, and other assigned areas. This position is fully committed to ensuring that all procedures are performed to the department and company standards and serve as an ambassador for the hotel.

Responsibilities

• Be knowledgeable of all services/features and local attractions/activities to anticipate and respond to guest inquiries.
• Must be detail oriented, organized, and flexible and ensure completion of all general cleaning duties as assigned; check in with supervisor for additional assignments throughout the shift.
• Stock cleaning carts, housekeeping storage, linen closets, and public areas with designated supplies and equipment.
• Maintain complete knowledge of proper maintenance and use of equipment.
• Monitor and maintain safety, cleanliness, sanitation, and organization of guest rooms, corridors, housekeeping linen and storage closets, and public areas as assigned (i.e. remove trash and linen, wipe down shelves/counters, vacuum carpets and area rugs, sweep and wax floor, relocate improperly stored items to proper storage areas, etc.).
• Follow the required procedures for handling, cleaning, disposing of, or moving objects/materials and/or the clean-up of blood, infectious materials, or bodily fluids in accordance with the OSHA Bloodborne Pathogen Standards
• Provides accurate key control and effective security for all keys, buildings, and vehicles.
• Follow proper procedures to report any damages or maintenance problems.
• Handle lost and found items according to department and company procedures.
• Report to work on time and according to posted schedule.

Qualifications

• High school diploma or general education degree (GED or minimum of six months related experience and/or training; or equivalent combination of education and experience).
• Previous hospitality experience in a Four Diamond quality organization preferred. Must be able to understand, speak, read, and write in the basic English language.
• Must be available to work varied shifts and flexible schedules. #Magnolia