Lobby Attendant- Hotel

Magnolia Hotels; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Magnolia Houston Hotel is seeking a dedicated cleaner for public areas, guest corridors, and assigned spaces. You’ll join a team committed to a warm, welcoming environment and guest comfort through attentive cleaning and organization.

In this fast-paced role, you’ll demonstrate flexibility in scheduling, strong English communication, and a passion for service. Your attention to detail and ability to multi-task will help ensure impeccable spaces and guest satisfaction daily.

Qualifications

• Flexibility with work days and hours.
• Experience in service roles preferred.
• Strong communication skills, both written and spoken in English.
• Ability to multi-task with a focus on detail.
• People-oriented with a passion for creating positive guest experiences.

Responsibilities

• Maintain cleanliness of public areas, guest corridors, and assigned spaces.
• Ensure safety, sanitation, and organization of storage and housekeeping areas.
• Go beyond to resolve guest concerns and enhance loyalty.
• Collaborate with team and management to meet guest needs.
• Be knowledgeable about services and local attractions to assist guests.

Skills

Flexibility

Experience

People skills

English fluency

Attention to detail

Multi-tasking

Job description

You are part of the Magnolia Houston Hotel team that is empowered to provide exceptional cleaning service in all public areas, guest corridors, and other assigned areas. You will work closely with others who, like you, are fully committed to ensuring that all spaces are clean, warm, welcoming, and encourage comfort.

Responsibilities

• Enjoy working in a fast pace environment while having an impeccable eye for detail.
• Share your passion and knowledge to ensure completion of all cleaning responsibilities.
• Responsible for safety, cleanliness, sanitation, and organization of corridors, housekeeping linen and storage closets, and public areas. Utilize the freedom to go beyond to take initiative to resolve guest complaints and create loyalty.
• Collaborate with team members to communicate what you see and hear to staff and management to ensure the guests' needs are being met.
• Anticipate and respond to guest inquiries by being knowledgeable of all services/features and local attractions/activities .

Qualifications

• Flexibility. This is a demanding business and we look for flexibility with work days and hours, but it's also a lot of fun!
• Experience. Previous experience passionately providing service to others preferred.
• People Person. The best part of serving others is creating experiences for them that go beyond the expected. Great communicator.
• Providing amazing experiences requires the ability to communicate fluently in English both verbally and through legible writing.
• A qualified applicant is a "people person" who is flexible with their schedule, loves to serve others, and knows how to multi-task while ensuring attention to detail.

#Magnolia