Lobby Attendant - Hilton Baltimore Inner Harbor

Hilton Worldwide, Inc.; Baltimore (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Lobby Attendant to join their Housekeeping team. This role involves ensuring the cleanliness and maintenance of public areas while providing exceptional service to guests. Ideal for those starting their hospitality career, the position offers a dynamic work environment with varied shifts. The company is committed to supporting the well-being of its team members through comprehensive benefits and a culture of teamwork and integrity. Join a team where your contributions make a significant impact on guest experiences and overall hotel success.

Benefits

Medical Insurance Coverage

Best-in-Class Paid Time Off

Mental Health Resources

Debt-Free Education

401K Plan with Company Match

Discounted Travel Program

Employee Stock Purchase Program

Access to DailyPay

Paid Holidays

Qualifications

• Minimum 1 year of cleaning/janitorial experience, preferably in a hotel setting.
• Full availability to work varying schedules in hospitality.

Responsibilities

• Clean and maintain all public areas of the hotel.
• Respond to guest requests and deliver outstanding service.

Skills

Cleaning

Customer Service

Teamwork

Education

High School Diploma

Job description

Job Description - Lobby Attendant - Hilton Baltimore Inner Harbor (HOT0BLPU)

Job Description

Lobby Attendant - Hilton Baltimore Inner Harbor (

Job Number:

HOT0BLPU )

Work Locations

Work Locations

: Hilton Baltimore 401 W. Pratt Street Baltimore 21201

Hilton Baltimore Inner Harbor is looking to expand their Housekeeping team and is hiring a Lobby Attendant, who is responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

Our ideal candidate has min. 1 year of cleaning/janitorial experience, preferably in a hotel setting and will have full availability to work the ever changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career.

Pay Rate: $18.54 - $20.60 per hour

Shift Pattern: AM, MID and PM shifts, starting as early as 7AM and ending as late as 11:30PM, weekends and holidays availability required.

What are the benefits of working for Hilton?*

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Medical Insurance Coverage – for you and your family**
• Best-in-Class Paid Time Off (PTO)**
• Mental health resources including free counseling through our Employee Assistance Program**
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Go Hilton travel program: 100 nights of discounted travel
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!
• Access to your pay when you need it through DailyPay
• Paid Holidays, including your birthday!

*Available benefits may vary depending upon property-specific terms and conditions of employment

**Available to positions classified as Full Time only

What will I be doing?

As a Public Area Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet/meeting/conference rooms
• Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning/waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
• Greet guests in a friendly manner
• Perform deep cleaning tasks and special projects (for example: mattress flipping, furniture moves, etc.), as needed
• Assist in delivering guest requests and in cleaning guest rooms, as needed

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer Focus

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!