Lobby Attendant: Flexible Schedule & Guest Service

Melrosehoteldc; El Paso (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Courtyard by Marriott Downtown El Paso is seeking a dependable Lobby Attendant to maintain a clean, welcoming environment for guests. The role ensures the public areas look pristine and meet Marriott brand standards while delivering courteous service.

Full-time position with weekend and holiday availability. You will support the housekeeping team during busy times and handle guest requests professionally, contributing to a positive guest experience.

Qualifications

• Previous hospitality or hotel experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and communication skills.
• Must be reliable, punctual, and able to work a flexible schedule.

Responsibilities

• Clean and maintain lobby, restrooms, hallways, and public areas.
• Dust, vacuum, mop, and sanitize assigned areas during shifts.
• Empty trash and replace liners as needed.
• Clean glass doors, windows, and high-touch surfaces.
• Restock restroom supplies and amenities.
• Monitor facilities for safety hazards and report issues.
• Assist housekeeping with special cleaning projects.
• Ensure storage areas remain organized and tidy.
• Respond promptly to guest requests in a courteous manner.
• Follow safety procedures and OSHA guidelines.

Skills

Attention to detail

Customer service

Reliability

Flexibility

Job description

Check out the latest Courtyard design with new looks and styling. Enjoy our in-house Bistro concept for breakfast and dinner. With our creative and inviting flexible spaces to relax and work in, you'll be able to stay refreshed and energized. Enjoy our well-equipped fitness center and heated outdoor rooftop pool.

Job Description

What you will be doing

• Clean and maintain the hotel lobby, public restrooms, hallways, elevators, meeting spaces, and other public areas.
• Dust, vacuum, mop, sweep, and sanitize all assigned areas throughout each shift.
• Empty trash receptacles and replace liners as needed.
• Clean glass doors, windows, mirrors, and other high-touch surfaces.
• Restock restroom supplies, including soap, paper towels, tissue, and other amenities.
• Monitor public areas for cleanliness and safety hazards and report maintenance issues promptly.
• Assist housekeeping with special cleaning projects as assigned.
• Maintain housekeeping storage areas in a clean and organized manner.
• Respond promptly to guest requests in a courteous and professional manner.
• Follow all hotel safety procedures, chemical handling guidelines, and OSHA standards.
• Perform other duties as assigned by the Executive Housekeeper or General Manager.

Qualifications

• Previous housekeeping, janitorial, or hotel experience preferred.
• Strong attention to detail and commitment to cleanliness.
• Excellent customer service and communication skills.
• Must be reliable, punctual, and able to work a flexible schedule, including weekends and holidays.
• Ability to stand, walk, bend, lift, push, and pull up to 40 pounds throughout the shift.

Location

El Paso Courtyard Downtown-EPC

Requirements

What we are looking for

Courtyard by Marriott Downtown El Paso is seeking a dependable, energetic, and service-oriented Lobby Attendant to help maintain a clean, welcoming, and comfortable environment for our guests. The Lobby Attendant is responsible for the cleanliness and appearance of all public areas, ensuring Marriott brand standards are consistently met while providing exceptional customer service.

Status

Full-time

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