Lobby Attendant

Concord Hospitality Enterprises; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Job summary

Concord Hospitality Enterprises is seeking an Overnight Lobby Attendant to clean and maintain the hotel lobby and public spaces from 11pm to 7am. The role requires proactive, detail-oriented team members who enjoy active work and helping guests in a fast-paced setting.

You will report to the Front Desk and Chief Engineer, ensuring safety and cleanliness standards, stocking supplies, and communicating changes in suite status as needed. The position offers competitive wages and benefits.

Qualifications

• Attention to detail and accuracy in completing tasks.
• Solid time-management and ability to prioritize duties.
• Customer service orientation and ability to interact with guests respectfully.

Responsibilities

• Overall cleanliness of lobby areas: Clean fingerprints off glass doors, Registration Desk and run vacuum cleaner.
• Public Restrooms: Clean sink, toilet, mop floor; replenish supplies as needed.
• Pool Area: Replenish supplies; take out trash; clean glass doors; check water levels and bromine in spa.
• Exercise Room: Clean mirrors and equipment; take out trash; vacuum; wipe doors.
• Water flowers for exterior areas (if applicable).
• Guest Laundry: Clean washer/dryer area, mop floor; assist with overflow laundry.

Skills

Attention to detail

Time management

Customer service

Job description

Description

We are hiring Overnight Lobby Attendant - 11pm-7am

Housekeeping is the perfect job for someone who likes to clean, enjoys being active throughout the day, likes to make customers happy through their work, and thrives in a self- managed work situation. We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Our Lobby attendant is responsible to maintain the lobby and public space areas, as assigned by management, in a clean and orderly condition according to standard procedures in a safe, accident-free manner.

RESPONSIBILITIES

1. Overall cleanliness of lobby areas: Clean all fingerprints off glass doors, Registration Desk and run vacuum cleaner.


2. Public Restrooms Clean Sink, Toilet, Mop Floor - Replenish supplies as needed.


3. Pool Area Replenish supplies as needed take out all the trash clean glass doors and any residue from the tables. Check water level in the Spa and check bromine level.


4. Exercise Room clean all mirrors, wipe all equipment take out trash run vacuum cleaner clean glass doors.


5. Water flowers for the entire outside of hotel (if applicable)


6. Guest Laundry clean washer/dryer, table, mop floor as needed.


7. Help with excessive laundry when required.


8. General cleaning of offices and Front Office areas.


9. General cleaning of Associate break room.


10. Associate bathroom clean sink, toilet, mop the floor. Replenish toilet paper and paper towels as needed.


11. Communicate changes in suite status with the Front Desk.


12. Assist the Chief Engineer in resolving guest complaints concerning the Maintenance Department.


13. Deliver cribs, roll-away beds and various related items to suites as requested by supervisor or guest. Making notations on various logs where these amenities have been delivered - i.e. cribs and roll-away beds locations must be recorded in the Log Book at the Front Desk.


14. Responsible for knowing hotel emergency procedures.


15. Accommodate guest special requests courteously.


16. Answer guest questions regarding Residence Inn and local area facilities and services.


17. Ensure swimming pool and spa maintenance duties are performed according to manufacturer specifications and local Health Department Regulations.

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.

Our \"Associate First\" culture supports and inspires personal development both within the workplace and beyond. Concord’s associates are what our company is built on, and we strive to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist

If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality