Lobby Attendant

Marriott-International; Cranberry Township (Butler County); On-site; USD 17,000 - 22,000; Full time

Job summary

Marriott-International in Cranberry Township is seeking a Lobby Attendant to maintain the cleanliness and appearance of the hotel's public areas, including the lobby, restrooms, entrances, fitness center and pool.

You will handle guest requests, complete the daily assignment checklist, and report to the Housekeeping Manager. A high school diploma or equivalent and the ability to work well under pressure are preferred.

Qualifications

• High school diploma or equivalent, or hotel experience preferred.
• Must convey information and ideas clearly.
• Must stay calm and effective under pressure in a fast-paced environment.

Responsibilities

• Clean floors daily per hotel standards.
• Tidy public areas: lobby, restrooms, entrances, fitness center, pool.
• Clean guest rooms as needed.
• Handle guest requests promptly and courteously.
• Complete daily assignment checklist and submit to supervisor.
• Return all keys/assignment sheets to Housekeeping or Front Office at shift end.
• Complete special projects as assigned by Housekeeping Manager.
• Attend meetings as required by management.
• Perform other duties as requested by management.

Skills

Communication

Stress management

Guest service

Education

High school diploma or equivalent

Job description

Description

The Lobby Attendant responsibilities include cleaning and maintaining the appearance of the public areas of the hotel.

Job Duties & Functions

• Clean floors daily according to hotel standards
• Clean Public Areas which include lobby, restrooms, entrances, fitness center and pool
• Clean guests’ rooms as needed
• Handle all guest requests
• Complete daily assignment check list and submit to supervisor at the end of the day
• At the end of the shift, turn in all keys and assignment sheets to the Housekeeping or Front Office.
• Complete special projects as assigned by the Housekeeping Manager.
• Attend meetings as required by management.
• Perform other duties as requested by management

Requirements

Education & Experience

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful, high pressure situations.
• Must maintain composure and objectivity under pressure.