Lobby Attendant

MERANI HOLDINGS LLC; City of Niagara Falls (NY); On-site; USD 23,000 - 26,000; Part time

Benefits offered by this job

Paid Time Off

401K & Employer Match

Health Insurance

Vision Insurance

Dental Insurance

Health Savings Account

Life Insurance

Disability Insurance

Employee Discounts

Job summary

MERANI HOLDINGS LLC is hiring for a Part Time Hotel Housekeeping role at Holiday Inn Niagara Falls, NY 14303. Pay is $17.00-$19.00 hourly, with a benefits package including PTO, 401K with employer match, health, vision, dental, HSA, life and disability insurance, and employee discounts.

You will clean and maintain designated areas to uphold the hotel's standards, protect property, and ensure guest safety by following security procedures; experience in guest relations is valued.

Qualifications

• High school diploma or equivalent required.
• Ability to follow detailed cleaning procedures and safety guidelines.
• Capable of standing, bending and lifting throughout shifts.

Responsibilities

• Use correct cleaning chemicals for designated surfaces per OSHA hotel standards.
• Maintain cleanliness and organization of assigned areas and storage spaces.
• Stock and replenish cleaning supplies in carts and rooms as needed.
• Inspect rooms for damages, report issues to Supervisor promptly.
• Assist with setup of meeting rooms and guest areas per procedures.
• Protect hotel property and ensure guest safety by following security procedures.

Skills

Attention to detail

Physical stamina

Guest relations training

Education

High school diploma or equivalent

Job description

Job Details

Job Location: Holiday Inn Niagara Falls - Niagara Falls, NY 14303

Position Type: Part Time

Education Level: High School Or Equivalent

Salary Range: $17.00 - $19.00 Hourly

Travel Percentage: None

Job Shift: Any

Job Category: Hospitality - Hotel

SALARY RANGE:

$17- $19/hour- based on work experience

EMPLOYEE BENEFITS:

• Paid Time Off
• 401K & Employer Match
• Health Insurance
• Vision Insurance
• Dental Insurance
• Health Savings Account
• Life Insurance
• Disability Insurance
• Employee Discounts

JOB OVERVIEW:

Clean and maintain all items and surfaces in designated areas, ensuring hotel's standards of cleanliness. Protect the hotels assets and the guests safety by following all hotel security procedure.

REPORTS TO:

Executive Housekeeper and/or Assistant Executive Housekeeper.

KEY RELATIONSHIPS:

Internal: Housekeeping Supervisor, Assistant Housekeeping Supervisor, Room Attendants, Linen/Laundry staff, Hotel Managers and Engineer.

External: Hotel Guests/Visitors.

STANDARD SPECIFICATIONS:

Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

DESIRED SKILLS:

• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to exert physical effort in using cleaning equipment.
• Ability to endure abundant physical movements in cleaning various work areas.
• Previous guest relations training.

ESSENTIAL JOB FUNCTIONS:

• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Ensure security of any assigned keys.
• Review assignment sheet and update completed assignments. Check with Supervisor and Housekeeping office for additional assignments throughout the shift.
• Organize work duty priorities.
• Review assigned area and complete general removal of any trash or debris.
• Stock cleaning carts with designated supplies and equipment.
• Maintain cleanliness and organization of storage; remove trash, wipe down shelves/counters; and sweep floor
• Clean designated areas with proper chemicals, tools and equipment.
• Ensure that nothing is stored in stairwells.
• Transport any food and beverage trays/items in lobby to service areas.
• Check under furniture for debris and remove if present; reposition furniture to correct floor plan.
• Inspect condition of all furniture for tears, rips and stains and report damages to Supervisor. Dust and polish all woodwork.
• Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions.
• Dust pictures, frames, mirrors, fire extinguisher boxes, exit signs, air vents.
• Clean all lamps, light fixtures, and light switches. Check for proper working condition.
• Remove dust, spots and smears from windows, frames and ledges; wash window as assigned.
• Remove dust, grease and smears from house/public phones and reposition properly. Replace soiled/damaged phone books.
• Remove dust on drapes weekly and realign to correct position daily.
• Inspect condition of planters and plants; remove debris, polish planters.
• Remove dust, dirt, marks and fingerprints from doors and doorframes.
• Remove stains, scuffmarks, and dust from baseboards, ledges and corners.
• Polish all brass surfaces to a high gloss.
• Empty trash containers, ashtrays and ash urns in public areas into proper containers for recycling.
• Use designated chemicals to clean elevators, sweep, and mop elevator floor.
• Use designated chemicals, supplies and equipment to clean various floor surfaces (mops, buffers, vacuums, wet vacuum, extractor, shampoo machine, etc). Replace floor mats. Remove debris from elevator tracks.
• Replace vacuum cleaner bags and clean machines.
• Remove soil, dirt, soap build-up and hair from public and employee bathroom mirrors, vanities, sinks, toilets/urinals, shower walls, shower curtains and floors.
• Replace facial and toilet tissues, paper hand towels, soaps in correct amount and location.
• Report any damages or maintenance problems to the Supervisor.
• Turn over any lost and found items to the Supervisor.
• Handle guest complaints by following the six step procedures, ensuring guest satisfaction.
• Ensure security of hotel property.
• Remove trash, mop floor, inspect furniture for damages, remove smears from window, and care for plants in pool area.
• Remove trash, vacuum floor, dust furniture, and equipment in exercise room.
• Check with front office for any meeting rooms that needs to be set up and set them up according to procedures.
• Stock Housekeeping department supplies.
• Ensure that all floor care equipment undergoes scheduled preventative maintenance.
• Pick up trash and debris from the exterior of the hotel and hotel grounds.
• Remove trash and dirty linens from room attendants carts.
• Report maintenance problems or complete work repair orders
• Deliver special request items, such as, cribs to guest rooms.

NOTE:

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.