Lobby Ambassador KKR

Compass Group USA; New York (NY); Presencial; USD 21 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Personal Leave

Resumo da oferta

Rapport, a division of FLIK Hospitality Group and part of Compass Group USA, seeks a Lobby Ambassador in New York. You will be the first point of contact, delivering a polished, welcoming experience and overseeing daily front desk operations.

The role emphasizes guest service, security procedures, and efficient visitor flow. Ideal candidates are friendly, organized, and reliable, with strong interpersonal skills and attention to detail to ensure every guest feels valued and attended to.

Qualificações

• Experience in customer-facing front desk or reception roles is preferred.
• Ability to manage multiple tasks with a friendly, professional approach.
• Strong interpersonal skills and a professional appearance.

Responsabilidades

• Greet visitors and employees warmly, manage check-in/check-out, and issue badges.
• Maintain a professional, secure lobby environment and coordinate access control.
• Support daily front desk operations and ensure a smooth visitor flow.

Conhecimentos

Warm demeanor

Interpersonal skills

Communication skills

Attention to detail

Multitasking

Formação académica

High school or equivalent

Ferramentas

Visitor management system

Descrição da oferta de emprego

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Earlier pay, easier saving. Even is the money app that makes it happen. A new benefit for all Frontline Associates.

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Rapport is a specialized division of FLIK Hospitality Group focused on all aspects of guest and employee services, meeting and event planning and conference center management. Distinct from recruitment agencies, we do not engage in temporary contracts. Our commitment is to foster long-term career development, allowing ambassadors to enjoy the comprehensive benefits of working directly with us.

Rapport invests in all of its ambassadors, allowing them to attain their career aspirations. It starts with a warm welcome to our business, followed by an individual training and development program. You’ll be encouraged to become the very best you can be throughout your career here, and will be provided with the skills to step into your next big role.

Becoming a Rapport ambassador means becoming part of a global community, collaborating with diverse talents, sharing ideas, and experiencing a workplace culture that extends beyond local boundaries. Your journey with us is more than just a job: it’s a meaningful career.

Job Summary

The Lobby Ambassador serves as the first point of contact for visitors, clients, and employees, creating a professional, polished, and welcoming atmosphere in the lobby area. This role is responsible for managing daily front desk operations, delivering outstanding customer service, coordinating visitor access, and ensuring the smooth and secure flow of foot traffic throughout the facility. The ideal candidate is friendly, attentive, organized, and committed to making every guest feel valued.

Key Responsibilities:

• Front Desk Operations
  Greet all guests and employees warmly and professionally upon arrival.
  Manage check-in and check-out processes using digital visitor systems.
  Issue visitor badges and enforce access control procedures in line with company policies.
  Keep the lobby and front desk area clean, organized, and visually presentable at all times.

Key Competencies: Warm, welcoming, and professional demeanor
Strong interpersonal and communication skills
High attention to detail and organizational skills
Ability to handle multiple tasks with grace and efficiency
Reliable, punctual, and proactive in addressing daily needs

Rapport is a specialized division of FLIK Hospitality Group and a member of Compass Group USA

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Rapport maintains a drug-free workplace.

Associates in Rapport are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.

Rapport a specialized division of FLIK Hospitality Group

Job Segment: Front Desk, Event Planning, Administrative, Hospitality