Loans, Tax & Collections Specialist

World Finance; Shepherdsville (KY); Hybrid; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health insurance

Dental and vision insurance

401(k) with company match

Paid holidays

Job summary

World Finance in Shepherdsville, KY is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns and financial needs.

The role requires daily outbound calling, high-volume collections, and in-person customer interactions. You will work toward performance-based earnings while supporting branch operations and community-focused initiatives.

Qualifications

• High school diploma or equivalent required.
• Valid driver’s license, reliable transportation, and insurance.
• Must be able to obtain any required insurance licensing.

Responsibilities

• Drive loan sales by taking applications and explaining terms.
• Conduct high-volume outbound calls for collections and new business.
• Prepare and review tax returns with customers and ensure compliance.
• Assist customers in person with loan applications, tax services, and payments.
• Maintain accurate records and balance cash as needed.
• Follow policies and regulatory requirements.

Skills

Sales

Customer service

Collections

Account management

Communication

Problem solving

Organizational skills

Data entry

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

World Finance in Shepherdsville, KY is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns and financial needs.

The role requires daily outbound calling, high-volume collections, and in-person customer interactions. You will work toward performance-based earnings while supporting branch operations and community-focused initiatives.